Casual Recovery Housing CaseworkerJobsGoPublic

Working within Middlesbrough Council, our team supports individuals experiencing challenges relating to substance use, domestic abuse, and homelessness.

We are seeking a passionate and motivated individual to join as a Casual Housing Caseworker.

This role provides flexible, trauma-informed advice and assistance around housing to those engaged with the drug and alcohol treatment service.

Whilst knowledge of substance use services is desirable, it is not essential – a comprehensive training package will be provided to the successful candidate.

Key Responsibilities include:

Delivering a timely, proactive, trauma-informed service to help individuals make informed choices to meet their support needs.

Managing a caseload of individuals experiencing housing crises, ensuring systematic progress and minimising the duration of each crisis.

Interviewing applicants who approach the Council with housing needs, identifying actions to prevent homelessness and support them in remaining in their current accommodation or exploring alternative options.

Conducting statutory homelessness assessments in line with legislation, including eligibility, priority need, and intentional homelessness.

Creating and maintaining Personal Housing Plans (PHPs) tailored to individual circumstances, ensuring timely completion of agreed actions.

Keeping up to date with homelessness legislation, case law, government guidance, and local housing options including the rental sector and Choice Based Lettings.

Supporting tenants with defence forms for Section 21 and other court proceedings and attending court where appropriate.

Building and maintaining relationships with partners and providers, attending multi-agency meetings as required.

Conducting home visits within the outside the borough to investigate household circumstances.

Recording and monitoring data in line with policies, procedures, and statutory reporting requirements.

Participating in duty rota, contributing to triage, assessment and signposting tasks.

Working flexibly, including evenings, weekends and some bank holidays, as part of a rota.

What We’re Looking For:

Excellent communication and interpersonal skills.

Ability to build rapport quickly.

Resilience and adaptability.

A genuine passion for helping others and commitment to professional development.

Strong organisational skills and the ability to prioritise workload.

Teamwork and collaborative skills.

Please note that you will need a full UK driving licence and access to a vehicle for this post and business insurance prior to starting the role.

If this is you, this may be the opportunity you are looking for!

What We Offer:

A supportive working environment.

Extensive training and development opportunities.

A range of employee benefits.

A competitive pensions scheme.

If you would like to talk through this opportunity further, please contact Victoria Addis at [email protected] or call 01642 726577.

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

If you are viewing this advert on the North East Jobs website, please go to Vacancies ¦ Middlesbrough Council to view the Job Description & Person Specification and apply for the role.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.