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Derby Customer Service & Admin

Data and Administration Team LeaderNHS

Derby, DE1 3TQ Permanent £29,545 to £34,683
Posted 16 October 2026 Closing date 12 November 2026
Checked 3 hours ago · still listed on NHS Jobs Closes in 19 days · 12 Nov 2026
Derby Rail Station (0.9 miles, direct) Duffield (Ecclesbourne Valley Railway) (4.2 miles, direct) Bus Garage (6.5 miles, direct)

Job summary

Are you an organised and experienced administrator with a strong understanding of data and information systems? We are looking for a Data and Administration Team Leader to join our team and play an important role in supporting the delivery of effective services for children, young people, families and partner organisations.

You will provide professional information, advice and support to managers and staff, helping to maintain effective information systems and excellent customer service. You will be responsible for the production, analysis and reporting of data, supporting local and national reporting requirements and contract monitoring.

You will also manage and develop management information systems, support data quality, produce performance reports and help colleagues make effective use of electronic systems. The role also includes leading and supporting an administrative team, including supervision, development and day to day deployment.

Working closely with colleagues across Compass and external partners, you will help ensure information is accurate, accessible and managed appropriately, while maintaining confidentiality and discretion at all times.

If you are ready to bring your organisation, data and leadership skills to a role that supports services for children and young people, we would love to hear from you.

Main duties of the job

We are looking for someone with experience of working in a busy administrative environment, with strong skills in data, reporting and information systems. You will have experience of producing and analysing statistical data using databases and spreadsheets, alongside strong Microsoft Office skills, particularly Word and Excel.

You will have experience of managing and supervising others, organising meetings, producing reports and working with sensitive service user information. You will be confident communicating with colleagues, customers and external partners and able to build positive working relationships.

You will need GCSE English Language and Maths or equivalent, an NVQ Level 3 in Business Administration or equivalent, and a Level 3 IT qualification or equivalent experience.

You will be organised, reliable and able to manage competing priorities and deadlines. You will also understand data protection, safeguarding and equality and diversity, with a commitment to maintaining confidentiality and promoting the welfare of children, young people and vulnerable adults.

If you are a motivated team player who can bring strong administration, data and leadership skills to Compass, we would love to hear from you.

Job description

Are you an organised and experienced administrator with a strong understanding of data and information systems? We are looking for a Data and Administration Team Leader to join our team and play an important role in supporting the delivery of effective services for children, young people, families and partner organisations.

You will provide professional information, advice and support to managers and staff, helping to maintain effective information systems and excellent customer service. You will be responsible for the production, analysis and reporting of data, supporting local and national reporting requirements and contract monitoring.

You will also manage and develop management information systems, support data quality, produce performance reports and help colleagues make effective use of electronic systems. The role also includes leading and supporting an administrative team, including supervision, development and day to day deployment.

Working closely with colleagues across Compass and external partners, you will help ensure information is accurate, accessible and managed appropriately, while maintaining confidentiality and discretion at all times.

If you are ready to bring your organisation, data and leadership skills to a role that supports services for children and young people, we would love to hear from you.

About us

Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.

All Compass posts are subject to appropriate level DBS checks.

We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

Benefits

We offer a range of benefits including:

  • 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
  • Life assurance at 2 x basic salary
  • Competitive contributory pension scheme
  • 24/7 Employee Assistance Programme and OH service
  • Enhanced sick pay
  • Excellent learning & development opportunities and career progression
  • Annual salary review

Help us to make a positive change to the lives of children and young people!

Closing Date: 12.11.2026 Interview Date: 24.11.2026   #LI-BE1 #CompLives

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