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Nottingham Customer Service & Admin

Recruitment Administrator (15-Month Fixed Term Contract / Secondment)NHS

Nottingham, NG8 6PY Fixed-Term £25,760 to £27,476
Posted 16 October 2026 Closing date 1 November 2026
Checked 17 hours ago · still listed on NHS Jobs Closes in 14 days · 1 Nov 2026
Bulwell Rail Station (2.1 miles, direct) Phoenix Park Tram Stop (1.4 miles, direct) Southbound Services (1.7 miles, direct)

Job summary

An opportunity has arisen at East Midlands Ambulance Service, NHS Trust for a Recruitment Administrator to join our busy recruitment team at our Trust HQ in Nottingham on a 15-month fixed term contract. The role is hybrid working; predominantly office-based with flexibility to work from home a couple days a week.

The Recruitment Team are part of the People Directorate, where different specialists come together as one team to improve the experience of working in the NHS for everyone.

The successful candidate will provide assistance to the recruitment team by answering calls that come into the team, undertake ID appointments in person or Digital ID checks for candidates, along with publishing job adverts and provide administration support with pre-employment checks. They will also liaise with hiring managers to ensure that roles are advertised in a timely manner.

With the team, the successful applicant will attend various recruitment events and interview/assessment days across the East Midlands and will also support the delivery of the Trust's workforce plan by providing high quality recruitment administration service. This will include tasks such as responding to queries (phone and email), scanning interview paperwork, organising recruitment files, setting up interviews for candidates and supporting hiring managers in correct use of the TRAC recruitment system.

Main duties of the job

Supporting the business to deliver recruitment objectives, you will have a passion to succeed and the ability to manage various priorities within theteam. You will be an excellent team player with a proactive approach to work and the ability to create and maintain effective internal and externalworking relationships.

You will have an opportunity to be an ambassador for the ambulance service representing our Trust across the region at careers events,workshops, and forums.

Due to the nature of this role, internal and external customer service skills are a must, and all of our team members are expected to work together,showing compassion and inclusivity, and adhere to and display our Trust values at all times.

Job description

Previous recruitment administration experience is an essential requirement for any candidate applying for this role.

Additionally, it is essential that candidates have TRAC or similar Applicant Tracking Software (ATS) experience and are familiar with pre-employment checks requirements and processes.

It is also desirable that candidates have HR/People experience working with ESR and NHS Jobs systems.

The successful candidate will be highly organised with an eye for detail and the ability to multitask in a fast paced environment.

We are looking for a confident and resilient individual who is able to work to tight deadlines whilst providing an excellent candidate experience.

A detailed description of the roles and responsibilities can be found within the attached Job Description and Person Specification document.We encourage you to download and review the attached document to support you in the completion of your application.

About us

Working for us not only provides job satisfaction of knowing that what you do makes a real difference to our patients, but we offer a range of other great benefits too:

  • Flexible approach to working patterns, we understand the importance of a work life balance and have a wide selection of rotas for part-time and full-time staff
  • Holiday entitlement of 27 days rising to 29 days after 5 years and 33 days after 10 years, plus public bank holiday entitlement (pro rata for part time).
  • Pay enhancements for out of hours, shift and overtime working, career and salary progression and annual personal development review.
  • Uniform will be provided where this is a requirement of the role
  • Expert training and support from our dedicated in-house education team.
  • Membership of the NHS Pension Scheme.
  • Occupational Health support along with an Employee Assistance Programme
  • Supporting wellbeing networks
  • NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
  • Salary Sacrifice Schemes and cycle to work.
  • An exceptional place to work to provide with high-quality emergency care to save lives and make a difference to people
  • A first-class employer, promoting equality, diversity and inclusion of our employees. We are a Rainbow Accredited organisation, and a Veteran Aware and Disability Confident employer.
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