Administrator/Care Co-ordinatorNHS

Job summary

Ellergreen Medical Centre have a vacancy for a part time Care Co-ordinator. We are a busy surgery and provide an excellent service to our patients. We have recently been inspected by the Care Quality Commission and received a Good rating. If you are a committed, reliable, experienced administrator who is willing to work hard within our team you will enjoy working at Ellergreen Medical Centre.

Main duties of the job

Job Summary

While providing a professional, respectful and efficient call handling and face to face service our Administrator/Care Co-ordinator will occupy many roles and play a crucial part in helping our patients get to the right support, at the right time, to help manage a wide range of needs.

Care Co-ordinator:

Process request for patient online access including proxy access

Maintain waiting list of cryotherapy requests

Action severe combined immune deficiency reports

Update Screenstar screens with relevant health information

To act as digital champion

Issue hospital contract breach letters

Manage all weight management referrals

Process exception report list

Administration:

Run and action a number of regular searches

Run and action IGR call and recall

Run and action Learning Disabilities call and recall and attend Network LD meetings

Process ADHD/Autism referrals

Process Breast Screening information

Job description

Administrator/Care Co-ordinator

Job Description

Job Summary

While providing a professional, respectful and efficient call handling and face to face service our Administrator/Care Co-ordinator will occupy many roles and play a crucial part in helping our patients get to the right support, at the right time, to help manage a wide range of needs.

Reception based work:

To provide support in reception to cover staff absences and busy periods, prescriptions, tasks, answering calls, managing patient queries, nhs.net emails.

Care Co-ordinator:

Process request for patient online access including proxy access

Maintain waiting list of cryotherapy requests

Action severe combined immune deficiency reports

Update Screenstar screens with relevant health information

To act as digital champion

Issue hospital contract breach letters

Manage all weight management referrals

Process exception report list

Administration:

Run and action a number of regular searches

Run and action IGR call and recall

Run and action Learning Disabilities call and recall and attend Network LD meetings

Process ADHD/Autism referrals

Process Breast Screening information

About us

Ellergreen Medical Centre is a team of 9 GP's, 1 ANP, 1 Pharmacist, 1 Pharmacy Technician. A team of practice nurses, HCA's and administrative support team. We are part of North Liverpool Primary Care Network and work collaboratively with other practices in the area.