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Northumberland Social Care

Support WorkerNHS

Hexham, NE46 4JR Permanent £23,670 to £23,670
Posted 9 October 2026 Closing date 8 November 2026
Hexham Rail Station (0.4 miles, direct) Newcastle Airport (Tyne and Wear Metro Station) (15.5 miles, direct) Consett Bus Station Stand A (13.3 miles, direct)

Job summary

We are looking for a confident Support Worker with a passion for delivering outstanding care. Youll be working 42 hours a week (working both day and night shifts) making a positive difference to the lives of the people in our care at Cygnet Hospital Hexham. This is our 27 bed mental health facility for women with complex mental health needs.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

Job description

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confidentSupport Workerwith a passion for delivering outstanding care.

Youll be working42hours a week(working both day and night shifts)making a positive difference to the lives of the people in our care atCygnet Hospital Hexham.

Thisis our 27 bed mental health facility for women with complex mental health needs. The hospital is built to meet the latest national specifications for improving mental health within a therapeutic environment.

Situated amongst the soft fields and meadows of the Tyne valley, which is known for its abbey, leafy parks, and mix of independent shops, the hospital will provide an important and much-needed service for service users within the North East of England.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day.

Your day-to-day

  • Support both management and team members in the day-to-day running of the service
  • Ensure duties are allocated effectively and safely
  • Offer enhanced care with a flexible learning approach for all the people in our care
  • Provide guidance & encouragement through phy sical & emotional support
  • Learn about individuals specific needs & provide help in the most appropriate way
  • Assist with medical & welfare needs and report as required
  • Safeguard
  • Maintain a safe & clean environment for all

Why Cygnet? Well offer you Start pay rate at £13.15 per/hour up to £13.45 per/hour post probation.

  • Opportunities for further learning with our excellent apprenticeship scheme
  • Flexible working with the opportunity for overtime
  • Regular coaching & appraisal
  • Expert supervision & peer support
  • Employee discount savings & Cycle to Work scheme

You are

  • Genuinely driven with a desire to make a real difference in peoples lives
  • An excellent communicator & a good team player
  • Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
  • Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhancedDBS check.

Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

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