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Leicester Customer Service & Admin

Business AdministratorNHS

Leicester, LE5 4QF Permanent £25,760 to £27,476
Posted 19 August 2026 Closing date 26 August 2026
Leicester Rail Station (1.7 miles away) Humberstone Medical Centre (1 mile away)

Job summary

Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!

We have a fantastic opportunity for a Business Administrator to join our team at Leicestershire Health Informatics.

The Administrative Officer within the Health Informatics Service (HIS) provides comprehensive administrative and customer support to ensure the smooth and efficient operation of the department.

The role involves processing IT equipment orders, managing invoices, maintaining accurate records and databases, liaising with suppliers, and ensuring compliance with financial and procurement procedures.

The post holder plays a key role in supporting managers and technical staff by undertaking administrative duties, enabling them to focus on delivering core services.

Excellent organisational, communication, and customer service skills are essential to ensure a high-quality service is provided to both internal and external stakeholders.

We are looking for someone who is motivated, enthusiastic, a team player and above all able to demonstrates a commitment to the Trusts values in everyday life.

We also offer:

A generous pension contribution and holiday allowance starting at 27 days

Free onsite parking

Contact Details: Amunpal Mann, [email protected]

Main duties of the job

The successful candidate will posses excellent IT and audio-typing skills, good written and verbal communication skills, the ability to liaise with service users in a calm and compassionate manner and the ability to work positively and proactively as part of the wider administrative and clinical teams.

As a Business Administrator, you will be required to process IT equipment orders and internal HIS orders within agreed service level timescales.

You will be planning and organising training, appointments and events which will include co-ordinating travel arrangements and guest speakers.

You will place orders within authorised spending limits and in accordance with procurement regulations.

You will obtain quotations and ensure purchasing activities comply with Standing Orders and Standing Financial Instructions.

You will check that goods and services supplied meet contractual requirements and agreed specifications.

You will be dealing with complaints and using your own initiative to solve problems and escalating where necessary.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

Job description

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.

About us

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

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