Head of Service – Community NursingNHS
Job summary
The Head of Service for Community Nursing (CN) is a senior operational leader responsible for the strategic, operational, and performance management of CN services across NHFT.
The post holder will lead delivery of safe, high-quality, and responsive services that support quality workforce performance and governance across neighbourhood based community teams ensuring compliance with contractual , and financial workforce requirements.
Working closely with the Assistant Director, Director, and Head of Nursing & AHPs, the role provides visible leadership across multidisciplinary teams and system partners to deliver Community Nursing care pathways aligned to national and local priorities.
The post holder will also lead service transformation, service strategy workforce development, and pathway redesign to meet increasing demand and system pressures.
Main duties of the job
Lead operational delivery of CN services, ensuring achievement of performance targets
Hold accountability for financial performance, budget control, and delivery of cost improvement programmes
Accountable for delivery of CN performance across the care delivery pathway
Lead demand and capacity planning , caseload modelling and neighbourhood integration.
Ensure delivery of high standards of clinical quality, patient safety, and risk management
Lead workforce planning, ensuring safe staffing levels
Develop and implement service strategies, business plans, and transformation programmes
Lead service redesign and pathway development to improve patient flow, capacity, and outcomes
Oversee escalation processes, surge responses , business continuity, winter resilience planning and mobilisation .
Represent Community Nursing at system level and ensure strengthened working with GP's , social care , voluntary sector , acute partners . Build relationships with primary care
Ensure robust governance, escalation, and risk management processes are in place
Lead on performance monitoring, reporting, and continuous improvement
Please note this is not an exhaustive list of duties and responsibilities of the post. The post holder may be required to undertake other duties as may reasonably be required commensurate with the grade and/or hours of work at the post holders initial place of work or at any other of the Trust's establishments.
Job description
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
About us
NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county - as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances.
NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our 'outstanding' rating by encouraging opportunity, innovation, development and growth across our workforce.
At NHFT we believe that work should be rewarded in every sense which is why we are proud to an accredited living wage employer.
We aim to support financial wellbeing and create an environment where are people feel valued and able to thrive.