CHC AssistantNHS

Job summary

1 x Full-Time 37.5 hours

As CHC Assistant, your role will be to provide administrative support to the CHC Office Manager and the Continuing and Complex Healthcare Team performing a wide range of administrative functions including maintaining office systems and processes, scanning and data inputting.

CHC is a friendly, busy team where colleagues work together to meet the needs of the service. You will be required to work closely with your colleagues but also have the confidence to work on your own initiative and handle sensitive situations. Due to the fast-paced environment, the ability to multi-task and prioritise your workload is essential.

Main duties of the job

First point of contact for telephone queries, re-directing and escalating any issues, as appropriate.

Arrange various meetings on behalf of the Nurse Assessors including Multi-disciplinary Meetings (MDTs) and Review meetings.

Inputting/updating patient data system.

Job description

You will be the first point of contact for telephone queries. This could be from a variety of sources including colleagues, other professionals or members of the public.

Inputting case notes and accurately updating the data management system is an important and integral part of the role, where attention to detail is essential.

Good communication skills along with the ability to plan and prioritise your workload is essential.

Arranging various meetings on behalf of the Nurse Assessors, such as MDTs and Review meetings.

About us

Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency. This will be delivered in neighbourhood, place, combinations of places and GM system.