boroughjobsUK public-sector jobs, mapped to your postcode Post a job
Eastleigh Customer Service & Admin

Clinical Lead West Hants/Southampton/Isle of Wight Wheelchair ServicesNHS

Eastleigh, SO53 4SE Permanent £57,528 to £64,750
Posted 16 July 2026 Closing date 19 August 2026
Chandlers Ford Rail Station (0.1 miles away) Eastleigh Bus Station (1.7 miles away)

Job summary

We are looking for an experienced Clinical Lead to join our wheelchair service team. This role involves providing clinical leadership and expertise to ensure the delivery of safe, effective person-centred care. Working with our highly experienced team, you will play a pivotal role in managing the service to provide the highest standards of postural and mobility services.

The role is primarily based at the Chandlers Ford Wheelchair Service site with regular visits to the Newport Clinical site. Travel to other sites is required and occasional visits to other Ross Care locations may also be necessary.

The Clinical Lead is supported and supervised by a Regional Therapist and is part of our national Clinical Lead Group, who meet weekly for information sharing and peer support. Ross Care have a well developed staff development framework including Personal Development Reviews and Plans plus CPD for all clinical staff.

Main duties of the job

This role will provide leadership to the team, developing both staff and the service itself.

Experience of previous wheelchair provision is essential.

The post offers an opportunity to utilise existing management experience and build new skills, including -

  • Ensuring best practice is adhered to in all areas of wheelchair service delivery, in line with national service frameworks and standards of treatment/practice, collaborating with other Wheelchair Service Clinical Leads through regular meetings to share and develop best practice.
  • Be responsible for the clinical team, providing expert clinical support and ensuring that staff are supported in managing their own caseloads and are working at the appropriate competence level.
  • Carry a small complex caseload.
  • Work collaboratively with the senior management team to ensure provision of an efficient and effective clinical service that meets contractual obligations and KPIs, provides excellent customer service andmanage budgets to ensure best value.

Job description

Job description and responsibilities

Please see attached job description for full details of main job description and responsibilities for the role.

Purpose of the job

To provide clinical leadership and expertise to the wheelchair service clinical team and other wheelchair service team members, from a background of Occupational Therapy or Physiotherapy. The post holder will be required to run clinics in and provide clinical leadership in Surrey Wheelchair Services.

About us

Ross Care provide clinically lead, high-quality wheelchair services on behalf of the NHS. Our friendly teams include OTs, Physiotherapists and Rehabilitation Engineers, providing services for all age ranges.

We operate across 40 regions in England and Wales, supporting over 400,000 wheelchair users each year and covering 45% of the population. We take great pride in the role we play in making a real difference in the lives of those who matter most - our patients and their families.

Culture and Values

Ross Care are a values-led organisation where people come first and whilst demand can often be high, our commitment to delivering high-quality care never wavers.

We foster an environment where every team member is included, supported and empowered to contribute ideas and shape how we deliver services.

Career Development and Support

We provide a mature career pathway designed to help you grow with us and clinical supervision and CPD opportunities are embedded at all levels. We offer opportunity, structure, encouragement and excellent line management support.

We offer a wide range of learning opportunities, including apprenticeships and training programmes. Many of our team members progress into new roles within the organisation, thanks to our strong grow your own culture.

Our Commitment to Sustainability

We take our environmental responsibilities seriously - tracking our carbon footprint, setting measurable targets, and continuously seeking new ways to reduce environmental impact.

Apply / view full listing →
More Customer Service & Admin jobs in Eastleigh

Registration Authority AdministratorNHS

Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Southampton, SO30 3JB Fixed-Term £25,760 to £27,476 More in Eastleigh

Job summary We are looking for a motivated individual to join our Smartcard team. The post holder will be responsible for delivering the duties associated with the issuing and processing of ID badges and Smartcards as a business as usual function by providing an efficient, helpful and supportive…

POD AdministratorNHS

Hampshire and Isle of Wight ICB (104)
Eastleigh, SO50 5PB Permanent £28,392 to £31,157 More in Eastleigh

Job summary Please note this organisation does not hold a sponsorship licence, we regret to inform you that we are unable to consider applications from individuals who require sponsorship The Pharmacy, Optometry and Dental (POD) team is newly formed following a period of reorganisation and so this…