Healthcare AssistantNHS

Job summary

To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

Main duties of the job

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.

Job description

The core responsibilities of the HCA are as follows. On occasion, there may be a requirement to carry out tasks not listed below, that are within the reasonable scope of the role.

• Undertake new patient health checks
• Support the practice nursing team with health promotion programmes
• Carry out baseline observations such as pulse oximitery, blood pressure, temperature and pulse rate, and record finding accurately
• Facilitate routine and 24-hour BP monitoring, advising patients accordingly
• Undertake wound care, dressings and other clinical tasks as required
• Support the practice nursing team with the management of chronic disease clinics
• Carry out BMI checks as directed
• Act as a chaperone when required
• Undertake venepuncture once trained
• Administer flu vaccinations once trained
• Carry out ECGs as requested
• Ensure specimens are recorded and ready for onward transportation
• Provide support during minor operations as required
• Ensure all clinical rooms are adequately stocked and prepared for each session
• Ensure fridges are routinely cleaned in accordance with current guidance
• Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with practice IPC policy
• Deliver opportunistic health promotion where appropriate

In addition to the core responsibilities, the HCA may be requested to;

1. Partake in audit as directed by the audit lead

2. Participate in local initiatives to enhance service delivery and patient care

3. Support and participate in shared learning throughout the organisation

4. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring work is delivered in a timely and effective manner

5. Complete opening and closing procedures in accordance with the rota

About us

Market Cross Surgery is a long-established GP practice dedicated to providing high-quality, patient-centred primary care to the local community. Recently under new management, the surgery is focused on modernising its services, strengthening clinical capacity, and improving patient experience.

The practice offers a full range of general medical services, including routine and urgent appointments, chronic disease management, preventative health programmes, and access to a multidisciplinary team of healthcare professionals. With an emphasis on accessibility, safety, and continuity of care, Market Cross Surgery is committed to adopting innovative approaches, enhancing communication, and working collaboratively with local health partners to meet the evolving needs of its patients.