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Mid Sussex Customer Service & Admin

Admin Assistant - Care HomeNHS

Copthorne, RH10 3EP Permanent £15
Posted 23 July 2026 Closing date 21 September 2026
Kingscote (Bluebell Railway) (3.1 miles away) Crawley Bus Station (4.4 miles away)

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service

Main duties of the job

As an Admin Assistant at a Barchester care home, you will carry out a range of responsibilities to deliver quality care and support our residents deserve. The role involves answering phones, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients around. The position requires a multi-tasker with good computer skills and a confident telephone manner, as well as genuine interest in residents and their families. In return, Barchester offers competitive pay and benefits, including free training and development, access to wellbeing and support tools, retail discounts, a Refer a Friend bonus scheme, and an Employee of the Month reward scheme. Additional benefits include a workplace pension scheme with employer contributions starting from 3%.

Job description

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About us

Barchester Healthcare is a leading private healthcare provider in the UK, operating a range of care homes throughout the country. Known for delivering exceptional care and support to residents, Barchester Healthcare ensures personalized and high-quality services to meet individual needs. The organisation strives to create welcoming and vibrant home environments where residents can thrive. Barchester focuses on developing its employees through comprehensive training programs, and it offers an extensive benefits package to appreciate their contributions. By prioritising employee well-being and professional growth, Barchester attracts skilled and dedicated professionals committed to making a difference in individuals' lives during their most vulnerable times.

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