Prescriptions ClerkNHS

Job summary

Due to expansion, we are looking for a part-time experienced Prescriptions Clerk to join our team. This is a part-time position for 20 hours per week.

The work pattern for this role will be:

• Tuesday 8.00 am to 13.00 pm
• Wednesday 13.00 pm to 18.00 pm
• Thursday 13.00 pm to 18.00 pm
• Friday 8.00 am to 13.00 pm

Flexibility to work overtime will also be expected.

If you have excellent attention to detail, strong organisational and time-management skills, effective communication skills, enjoy working under pressure and want to become part of a friendly, professional team, then this is the role for you.

Main duties of the job

The Prescriptions Clerk will provide an accurate, efficient and high- quality prescription processing service for registered patients, ensuring all prescription requests are managed safely, promptly and in accordance with Practice policies, NHS guidelines and patient care requirements.

Job description

Job responsibilities:

• Process repeat prescription requests received via online services, email, and written requests within agreed turnaround times
• Generate repeat prescriptions using the Practice clinical system, ensuring requests are processed accurately within the agreed turnaround time.
• Process patient requests for prescription items not on their list when appropriate
• Send, receive and action clinical tasks within the Practice system, escalating issues when required.
• Check medication monitoring requirements are up-to-date when processing requests.
• Send and answer tasks to and from the patients registered GP and action as appropriate.
• Add new medications to patient records from hospital discharge summaries, clinic letters, and other authorised clinical correspondence.
• Maintain accurate patient records and prescription documentation.
• Follow Practice protocols for ordering, processing, and tracking controlled drug prescriptions.
• Actively contribute as a supportive member of the Prescriptions Team
• Work collaboratively with clinicians and colleagues to ensure an efficient service for patients.
• Demonstrate flexibility in supporting wider Practice administrative functions when required.
• Respond to patient enquiries in a professional, courteous, and confidential manner.
• Answer telephone calls promptly and direct enquiries appropriately.
• Ensure safe prescribing processes are followed at all times, identifying any issues requiring clinical review.
• Support the smooth operation of the prescribing function by prioritising workload and meeting deadlines.
• Contribute towards continuous improvement of prescribing processes and administrative systems.

About us

We are a large, friendly, forward thinking Practice looking after over 25,000 patients in and around Herne Bay. We are based over two sites and have a large team of staff all working together to provide a high standard of person centred care for our patients.

We are a flexible, friendly and supportive Practice. Ensuring our employees feel valued and happy in the workplace is an important value to us.