Medicines AdministratorNHS
Job summary
We are looking to recruit an enthusiastic and proactive Medicines Administrator. The post is for 25 hours per week, spread across five days (Monday to Friday), to ensure daily coverage and continuity.
This is a fantastic opportunity to shape and develop what is a new role added in 2025 that will be central to our medicines management processes. You will work closely with our clinical team, patients, and community pharmacies to ensure safe, efficient, and timely prescribing.
The position will help the practice streamline the process of medication reviews and the associated prescriptions, thus improving the experience for both patients and GPs and hopefully, reducing the need to contact reception for associated matters, allowing other patients to get through.
We are looking for a driven individual with a keen attention to detail with a can do attitude, capable of thinking proactively whilst operating within the scope of procedures.
We plan to interview week commencing 7th September 2026.
Main duties of the job
Maintain clear, compassionate, and professional communication with patients to ensure understanding of medication regimens, address queries, and promote adherence
Liaise effectively with GPs, nurses, pharmacists, and administrative staff to support safe prescribing, accurate medication administration, and continuity of care
Promptly escalate concerns or discrepancies related to medicines to the appropriate clinical staff to uphold patient safety and best practice
Manage and streamline the repeat prescription process and co-ordinate requests for acute items
Arrange relevant monitoring to support clinical reviews
Run searches to identify patients due for medication reviews and arrange any relevant monitoring such as blood tests, blood pressure checks etc
Run searches for patients on high-risk drugs requiring more frequent monitoring and identify any issues i.e. non-compliance and escalate to the clinical team
Monitoring patient test diary on our clinical system EMIS to facilitate continuity of care
Perform data quality checks to ensure timely and appropriate reviews
Support ongoing rollout of the Electronic Prescription Services (EPS)
Support patients with signing up to the NHS Wales App to improve usage
Work within scope of role as outlined within medicines management standard operating procedures
Job description
Full Job Description:
Maintain clear, compassionate, and professional communication with patients to ensure understanding of medication regimens, address queries, and promote adherence
Liaise effectively with GPs, nurses, pharmacists, and administrative staff to support safe prescribing, accurate medication administration, and continuity of care
Promptly escalate concerns or discrepancies related to medicines to the appropriate clinical staff to uphold patient safety and best practice
Manage and streamline the repeat prescription process and co-ordinate requests for acute items
Arrange relevant monitoring to support clinical reviews
Run searches to identify patients due for medication reviews and arrange any relevant monitoring such as blood tests, blood pressure checks etc
Run searches for patients on high-risk drugs requiring more frequent monitoring and identify any issues i.e. non-compliance and escalate to the clinical team
Monitoring patient test diary on our clinical system EMIS to facilitate continuity of care
Perform data quality checks to ensure timely and appropriate reviews
Liaise with clinical staff, patients, and community pharmacies
Support quality improvement initiatives, audits and medicines optimisation targets
Provide administrative support to the management team e.g. submitting claims for prescriptions and drug monitoring
Support ongoing rollout of the Electronic Prescription Services (EPS)
Support patients with signing up to the NHS Wales App to improve usage
Assist with creating relevant content for social media/the practice website
Work within scope of role as outlined within medicines management standard operating procedures
Aim towards medicines reconciliation, actioning requests from Secondary Care as the role is developed
About us
We are a friendly, supportive GP Practice based in modern premises with strong links to local healthcare providers. As a training practice for GPs and medical students, we are committed to continuous learning and improvement. We pride ourselves on delivering high-quality care and fostering a collaborative team culture.