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East Devon Customer Service & Admin

Business Support AdministratorNHS

Honiton, EX14 2DE Permanent £25,760 to £27,476
Posted 30 July 2026 Closing date 23 August 2026
Honiton Rail Station (0.1 miles away) Railway Station (14.3 miles away)

Job summary

Devon Partnership NHS Trust is looking for 2 motivated and enthusiastic Business Support Administrators to join our friendly and supportive team at Haydon's Court in Honiton.

We have 2 posts available:

  • 1 x Permanent
  • 1 x Fixed term (9 months maternity cover)

This is a fantastic opportunity to become part of a professional and collaborative healthcare environment, where your contribution will make a real difference to the care and support we provide to our patients and communities.

Working closely with both administrators and clinicians, you will play a key role in ensuring the smooth day-to-day running of our services, providing high-quality administrative support that helps our teams deliver outstanding care.

We are looking for someone who is organised, proactive, and enjoys working as part of a team. With excellent communication and administrative skills, you'll be confident managing a varied workload, building positive working relationships, and maintaining high standards of accuracy and professionalism.

In return, you'll be welcomed into a supportive team culture with access to excellent training and development opportunities, helping you build a rewarding and fulfilling career within Devon Partnership NHS Trust.

If you're passionate about helping others, thrive in a busy and rewarding environment, and are looking for an opportunity to make a meaningful impact every day, we'd love to hear from you.

Main duties of the job

As a Business Support Administrator, you will play a key role in the smooth running of our service. You will be the first point of telephone contact for clients and professionals, so a polite, confident, and professional telephone manner is essential.

You will be experienced in using Microsoft Office applications, including Outlook, Word, Teams, and Excel. Day to day, you will work from a shared email inbox, managing and prioritising tasks such as processing referrals, preparing letters, booking rooms, and uploading documents and information onto our patient record system.

The role also involves minuting professional meetings, both face to face and via MS Teams, ensuring accurate and timely records are produced.

This varied role requires excellent organisation, attention to detail, and the ability to work flexibly in a busy environment.

Job description

Please refer to the Job Description attached to this advert which will provide further information on this role.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

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