Medical ReceptionistNHS
Job summary
We are looking for 2 enthusiastic, committed and preferably experienced receptionists to join our existing team. Applicants must be able to provide a caring, professional and efficient service to our patients.
VACANCY 1
Hours of duty 15 per week:
Wednesday 8am - 1pm
Thursday 8am - 1pm
Friday 8am - 1pm
VACANCY 2
Hours of duty 9 per week:
Thursday 2pm-6.30pm
Friday 2pm-6.30pm
PLEASE STATE CLEARLY WHICH VACANCY YOU WISH TO APPLY FOR
Applicants must be flexible as it is a condition of employment that additional hours are worked during periods of annual leave or sickness. There will also be a requirement to work occasional evenings and weekends.
Main duties of the job
A medical receptionist in a GP surgery is the first point of contact for patients. They manage appointments, handle phone and in-person enquiries, update patient records, and pass messages to clinical staff. They also support the smooth running of the practice by dealing with prescriptions, referrals, and administrative tasks, while maintaining patient confidentiality and professionalism.
Job description
Greet and direct patients on arrival.
Book appointments.
Deal with telephone enquiries.
Order emergency transport for patients and advise patients how to book transport for routine appointments.
Administration
Photocopying.
Ordering stock.
Cover any necessary duties that may arise due to the absence of other staff members.
Act as chaperone in the absence of the practice nurse.
Opening and closing the premises.
Any other duties as directed by the partners or practice manager
About us
New Road Surgery is a small, friendly GP practice serving our local community. Our close-knit team works collaboratively to deliver high-quality patient care. We value our reception staff as a vital part of the team who provide a welcoming and supportive service for our patients.