Regional Hospital Services ManagerNHS

Job summary

This is an exciting 12-month secondment opportunity to lead Hospital Services across the South and East Region, covering Colindale, Tooting, Basildon and Cambridge. You will provide leadership across a geographically dispersed service that plays a vital role in ensuring hospitals receive the blood components they need to support patient care and save lives. Reporting to the Regional Operations Manager, you will be responsible for delivering safe, efficient and compliant Hospital Services operations, leading teams, performance, resources and continuous improvement across the region. Working closely with stakeholders across the blood supply chain, you will help ensure a resilient, customer-focused service that consistently meets quality and operational standards. This is an on-site regional leadership role. The successful candidate must be based at one of the regional locations and spend the majority of their time supporting teams and operations across the region. Regular travel between sites will be required.

Main duties of the job

• Lead and manage the Regional Hospital Services function, ensuring the safe, efficient and effective delivery of blood supply services.
• Work collaboratively with stakeholders across the blood supply chain to maintain appropriate blood stock levels and continuity of supply.
• Monitor performance, quality and regulatory compliance, ensuring corrective and preventative actions are implemented where required.
• Develop and maintain strong relationships with hospitals, customer service teams and operational colleagues to enhance service delivery.
• Lead and develop a multi-skilled workforce, fostering a culture of continuous improvement, engagement and high performance.
• Manage departmental budgets, resources and assets to support service delivery and achieve financial targets.
• Analyse operational performance data and identify opportunities to improve efficiency, quality and customer satisfaction.
• Lead local implementation of service developments, operational change programmes and new ways of working.
• Act as Critical Incident Manager on a rotational basis to support service continuity and operational resilience.
• Contribute to the development and implementation of regional and national policies, procedures and service improvements.

Job description

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.