GP Receptionist/AdministratorNHS
Job summary
We have an exciting opportunity for a part-time Receptionist/Administrator to join our expanding team.
As a receptionist/administrator, you will be required to provide a point of contact for patients and assist them in accessing the appropriate service or healthcare professional.You also will be responsible for managing patient records and requests, handling clinical correspondence, supporting reception duties when needed, and contributing to the overall organisation of the practice
The successful applicant will need to be an excellent team player, with experience in managing multiple tasks of a varied nature and have experience of dealing with the public. Candidate must have previous experience working in a GP surgery
Main duties of the job
Previous General Practice experience and an understanding of the NHS is preferable, but full training can be given. Experience in patient management, care navigator skills, being able to talk to people on the telephone, front desk reception work involving Face-to-face contact with patients, excellent admin skills and a knowledge of SystmOne, Footfall and AccuRx is preferable,full training can be given. There are also opportunities to diversify within the surgery.
Job description
Skills
Essential
- Willingness to work flexibly
- Excellent communication skills (written and oral)
- Strong IT Skills
- Polite and tactful
- Effective time management
- Ability to work as a team member and autonomously
- Good interpersonal skills
Personal Qualities
Essential
- Polite and confident
- Flexible
- Motivated
- Sensitive and empathetic in difficult situations
- Ability to work under pressure on occation
About us
We are a small friendly GP Practice located in Norwich City centre with a total list size of just under 6000 patients. We are a friendly and caring practice, delivering high quality, patient centred care.
We continually strive to improve processes which deliver healthcare with improved results across all areas of our service provision.
We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.