Practice ManagerNHS
Job summary
Job Advert: Practice Manager (Part-Time 30 hours over 4 days)
Salary: Competitive, based on experience
We are a highly motivated GP practice, proud to be an active member of the Beverley Primary Care Network (PCN). We work closely with fellow practices across Beverley to deliver high-quality, responsive healthcare to our local community.
We are seeking an experienced Practice Manager to complement our existing management team in aleadership role in the overall management of our practice. This pivotal position will have full oversight and strategic responsibility for all business and operational functions.
The successful candidate will play a vital part in maintaining a safe, responsive, and trusted clinical service for our patients, while also ensuring the practice remains profitable, sustainable, and a rewarding place to work for our dedicated staff team.
Strong organisational and prioritisation skills are key. Remaining calm in pressured situations and being approachable to all staff is an essential characteristic, as are a track record of managing teams. Experience of public facing work and line management within the NHSis essential.
You will work closely with the 2 GP partners, 2 salaried GP s, an ANP and paramedic. Our nursing team includes 3 practice nurses, 2 advanced healthcare assistants and a GP assistant. Our administration team 7 admin staff and 2 apprentices. The PCN provides: mental health nurse, a social prescriber and an MSK practitioner .
Main duties of the job
Strategic and day to day leadership of the practices business and operational functions.
Oversight of all aspects of HR, including recruitment, staff development, and performance management.
Responsibility for financial management, budgeting, and maximising profitability.
Leading on compliance, governance, and quality improvement processes.
Oversight of health & safety, data protection, and regulatory obligations (e.g., CQC).
Supporting digital innovation and leading digital transformation initiatives in line with NHS priorities.
Collaborating with PCN colleagues, ICB representatives, community services, and partner organisations.
Actively contributing to service development, workforce planning, and sustainability.
Working closely and cooperatively with GP partners, management team, clinicians, administrative staff, and patients
Please see the practice job specification for more details .
Job description
Job Title: Practice Manager
Accountable to The partners
Hours per week: 30
Job Summary
The following are the core responsibilities of the Practice Manager. This job description does not represent an exhaustive list of duties and may be amended in the light of practice and service changes and developments. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.
The Practice Manager is responsible for:
Business Management
Contract performance monitoring, review and sign up
Keep abreast of new business changes and opportunities and produce workable solutions to present to the GP Partners
Lead on business development, systems and project management
Develop business protocols and procedures, review and update as required
Manage the procurement of practice equipment, supplies and services within target budgets
Maintain full and comprehensive insurance cover for the building and contents, including public and employers liability
Attend business meetings and represent the GP practice at external meetings where considered appropriate by the GP Partnership, including PCN meetings.
Lead the online presence of the practice
Plan, schedule and chairing of meetings ensuring agendas are prepared, meeting minutes taken and actions undertaken
Lead on all matters related to the management and maintenance of the practice premises
Lead on health and safety matters and conduct annual risk assessments
Ensure the fire safety standards and training are maintained in line with legislation
Ensure the building is safe and secure at all times
Finance
Explore and deliver opportunities to improve profitability through maximising income and management of overhead expenditure
Manage contracts for services e.g. utilities, maintenance, gardening, window cleaning, etc ensuring value for money
Maintain an effective liaison with the finance colleagues
Contract Delivery, Performance and Quality
Lead on change and continuous improvement initiatives; coordinating all projects within the practice
Interpret and lead on implementation of national, local and practice quality standards
Oversee the development and management of patient services
Lead on all matters related to the demand and capacity of services and appointments and work with the GP Partners and the clinical team to overcome challenges and seek solutions together
Lead on ensuring that all clinicians are registered with the appropriate professional body, revalidation has been undertaken and ensure that DBS and liability insurance is in place
Lead on all matters related to the Care Quality Commission (CQC) registration and compliance with the registered manager
Ensure the team achieve QoF targets
Lead with the partners on Equality & Diversity
Lead on all Health and Safety matters related to the GP practice
Lead on IT matters including with the partners overseeing confidentiality and adherence to GDPR
Respond appropriately to any Freedom of Information requests
Implement the Practice Complaints Procedure
Implement the Significant Events Procedure
Alert other team members to issues of quality and risk
Effectively manage own time, workload and resources
Maintain responsibility for own personal development
Communicate effectively with other team members, external agencies and organisations, with patients and carers and the Patient Group as and when appropriate
Recognise peoples needs for alternative methods of communication and respond accordingly
Human Resources
Lead on all matters related to human resource management in line with General Practice/NHS standards and good practice to include performance and disciplinary
Be the direct line manager for the administrative team and on non-clinical matters for the nursing and salaried GP team
Oversee the recruitment and retention of staff
Oversee staff induction and ongoing training needs
Lead on performance management for employed staff
Develop staff skill-mix, monitor skill-mix, deployment of staff and set role boundaries
Implement an effective staff appraisal process
Ensure all staff have an up-to-date DBS check as required for their role
Ensure all staff are competent and safe to carry out their work including initial employment checks
Maintain and develop the practices employment policies and procedures to comply with all relevant employment legislation
Equality and Diversity
The post holder will support the equality, diversity and rights of patients, carers and colleagues
Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behave in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights
About us
At North Beverley Medical Centre, teamwork is a cornerstone of our operations.We collaborate closely not only within our internal team but also with other GP surgeries in the North Beverley Primary Care Network (PCN).This collaborative approach enables us to enhance patient care by working at scale and sharing best practices.
Our commitment extends to partnerships with hospitals, local authority services, and other agencies, ensuring comprehensive care for our patients. We actively engage with our patients, valuing their feedback and involving them in the care process.
Benefits of Working Here
Employees at North Beverley Medical Centre benefit from:A supportive and collaborative work environment that values each team member's contributions.
Opportunities for professional development and continuous learning.
Engagement in innovative healthcare initiatives aimed at improving patient outcomes.
Participation in a team that is committed to delivering high-quality care and making a positive impact in the community.
Joining our team means becoming part of a dynamic and patient-focused practice where your skills and dedication are highly valued.