Operational Manager – Theatres, Pain and Private PatientsNHS
Job summary
An exciting opportunity has arisen for an experienced Project Manager to lead the operational management and service improvement of Theatres, Pain Management Services and Private Patients within the Queen Square Division.
The post holder will be responsible for leading the Theatre Productivity and Performance Programme, driving the delivery of the 6-4-2 productivity model and developing sustainable productivity initiatives to maximise theatre utilisation, improve patient flow and support the delivery of high-quality, efficient services.
In addition, the role will provide day-to-day operational management of Pain Management Services and Private Patients, ensuring effective service delivery, performance management and staff leadership. Working closely with clinical and operational teams, the successful candidate will lead service improvement programmes, monitor performance against key operational standards and develop innovative solutions to enhance patient pathways and operational efficiency.
This is an excellent opportunity for a motivated and experienced leader with strong project management, operational and stakeholder management skills to make a significant contribution to the delivery of specialist services within one of the UK's leading NHS Foundation Trusts.
Main duties of the job
You will lead the delivery of the Theatre Productivity and Performance Programme, driving the implementation of the 6-4-2 productivity model and identifying opportunities to improve theatre utilisation, patient flow and operational performance.
You will provide operational leadership for Pain Management Services and Private Patients, managing staff, performance and service delivery to ensure high-quality, patient-centred care. Working collaboratively with clinical and corporate teams, you will lead service improvement initiatives, analyse performance data, manage competing priorities and support the delivery of strategic and operational objectives.
The successful candidate will demonstrate excellent leadership, project management and communication skills, with the ability to influence stakeholders, deliver sustainable change and foster a culture of continuous improvement within a complex healthcare environment.
Job description
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
- UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
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About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.