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Ipswich

NHS 111 Clinical AdvisorNHS

Ipswich, IP3 9FH Permanent £30.60
Posted 7 August 2026 Closing date 25 August 2026
Derby Road (Ipswich) Rail Station (1.6 miles away) Ipswich Hospital (1.6 miles away)

Job summary

Please note this position does not offer any home working.

Here at Practice Plus Group, we have an excellent opportunity to join our team as a Clinical Advisor and build on your Nursing or Paramedic experience and continue to deliver outstanding patient care  without the physical demand of acute work.

You`ll receive:

  • Pay: £24.47 per hour (7am-11pm) and £27.83 per hour (11pm-7am), with further pay enhancements of £30.60 per hour when working between Friday 18:00 to Monday 7:00am. Please note that the weekend rate is guaranteed but it is not contractual, it is just an incentive for working unsociable hours
  • Any training hours will be paid at £24.47 per hour
  • 25 days annual leave, increasing with service up to 28 days per year + bank holidays.
  • Guaranteed regular breaks
  • Practice Plus Group benefits including company pension scheme, life assurance, cycle to work scheme, retail discounts, and an employee assistance programme for you and your family.

Main duties of the job

What your typical day looks like

  • You will be required to speak with patients and providing them with telephone triage using the NHS Pathways systems.
  • Use of your clinical knowledge will be key in order to make decisions on the most appropriate action to take as well as homecare advice to callers.
  • In 111 we get calls about anything and everything, hence no two-days will be the same. However, you will receive a lot of support from the software systems.
  • We offer set shift patterns so you`ll always know when you`ll be working

You`ll be trained on NHS Pathways systems, a recognisable licence that you`ll receive on completion of training. Our two training options are:

  • Full-Time Monday-Friday (9:30am-5pm) for 4 weeks
  • Part-Time Tues, Weds, Thurs (6pm-9.30pm) and Sat-Sun (9:30am-5pm) for 6 weeks

You must be able to attend every training day. This is followed by a further eight weeks support before you can be signed off to work on your own.

Job description

Please note this position does not offer any home working.

Here at Practice Plus Group, we have an excellent opportunity to join our team as a Clinical Advisor and build on your Nursing or Paramedic experience and continue to deliver outstanding patient care  without the physical demand of acute work.

You`ll receive:

  • Pay: £24.47 per hour (7am-11pm) and £27.83 per hour (11pm-7am), with further pay enhancements of £30.60 per hour when working between Friday 18:00 to Monday 7:00am. Please note that the weekend rate is guaranteed but it is not contractual, it is just an incentive for working unsociable hours
  • Any training hours will be paid at £24.47 per hour
  • 25 days annual leave, increasing with service up to 28 days per year + bank holidays.
  • Guaranteed regular breaks
  • Practice Plus Group benefits including company pension scheme, life assurance, cycle to work scheme, retail discounts, and an employee assistance programme for you and your family.

About us

The successful candidate will have the following skills and experience:

  • Significant post registration training/consolidation and experience
  • 2 years recent experience in adult acute or primary/community care
  • Strong understanding of patient management in primary or secondary care
  • Triage/telephone advice experience
  • Clinical decision making capabilities ability to demonstrate critical thinking
  • Experience of working independently

We are looking for:

  • UK Registered Nurse (NMC) or Paramedic (HCPC) with appropriate post-registration acute Primary Care experience.
  • Excellent listening and communication skills, with good IT and keyboard skills.

If you'd like to learn more about this role, or have any questions, please contact Valentin on [email protected] Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer. #LI-VB1

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