Facilities and Support Services AssistantNHS

Job summary

Are you interested in joining the Porter team at University Hospitals Plymouth? We are advertising for a Facilities Driver and Support person to assist our transportation on and between sites.

We are looking for enthusiastic and motivated individuals who have a passion for customer satisfaction and who can work as part of a very busy Portering team.

In this role, you'll play a vital role in ensuring the smooth movement of patient linen, equipment, and supplies throughout the hospital. This dynamic position not only offers a competitive salary but also provides an opportunity to work alongside a compassionate team in a supportive environment.

The successful applicants will be required to work various shifts through a 24-hour period/7 days per week including weekends and bank Holidays. Night working will also be offered.

A full driving licence is required.

We have two part time posts available.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

The responsibilities will include:

• transporting patients by bed or chair between wards and departments using various methods of transportation
• transporting the deceased to the mortuary
• responding to emergency situations
• responding to requests for medical gas
• responding to requests for specimen collection and transportation to the Labs
• responding to out of hours requests for clean linen
• responding to requests to move furniture and equipment
• cleaning equipment used in the provision of the service

Job description

• To liaise with Clinical and Non-Clinical Staff to ensure correct patient prioritisation processes are in place and adhered to.
• To liaise with Clinical and Non-Clinical Staff regarding the interventions the patients are undertaking, so that patients are taken to the correct destination for their procedure.
• To liaise with Clinical and Non-Clinical Staff with regard to patient readiness, requirements and means of transportation prior to undertaking any task.
• Assist Clinical Staff, Transfer Teams and Escorts where requested when moving patients.
• To maintain clear and effective communication channels with Team Leaders and Clinical and

Non Clinical Staff

• To work as part of a multi-disciplinary team on a daily basis and understand own workload and undertake requests received by Trust Staff.
• To book patients in where necessary using the relevant IT / Task Management systems and ensure the system is updated so that appropriate reporting can be undertaken.
• To ensure that patients details are correctly recorded on the relevant paperwork / systems (and any linked system) to enable any discrepancies are identified and reported.
• Complete any relevant logs / paperwork and / or update suitable systems where requested when collecting or returning patients.
• As directed and under direct supervision of Clinical /Registered Practitioner assist with any necessary controlled restraint of patients after the relevant training is undertaken.

For further details please see attached JD&PS

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence, and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.

It is sometimes necessary to close vacancies before the closing date.

If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.