Health Care AssistantNHS
Job summary
Aspen Medical Practice is seeking a committed, enthusiastic, and compassionate Health Care Assistant (HCA) to join our friendly and supportive primary care team.
This is an excellent opportunity for an existing HCA or phlebotomist to play a key role in delivering high-quality patient care within a busy and progressive GP practice.
Main duties of the job
Working under the supervision of our clinical team, you will support the delivery of a wide range of clinical services and help ensure our patients receive excellent care and a positive experience every time they visit the practice.
The HCA works within the organisation and supports the practice nursing and administrative teams in the delivery of clinical and administrative services. This role involves working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.
Working against the care certificate standards, the HCA will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education while also supporting the administrative team on an as-required basis.
Job description
Role and Objectives
The HCA works within the organisation and supports the practice nursing and administrative teams in the delivery of clinical and administrative services. This role involves working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.
Working against the care certificate standards, the HCA will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education while also supporting the administrative team on an as-required basis.
The HCA will work under the supervision of a registered clinician while developing competencies in community-based care. The role is at Support Worker Level and as described in NHS E Primary Care and General Practice Nursing Career and Core Capabilities Framework
The post-holder will be an integral part of the general practice team.
Key Tasks and Responsibilities
The following are the core responsibilities of the Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
a. Consult with patients and their families to undertake assessments of patient need
b. Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education
c. Be an integral part of the general practice team
d. Provide clinical support to registered nurses and other healthcare professionals within the organisation
e. Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
f. Act as a chaperone as required
g. Ensure specimens are recorded and ready for onward transportation
h. Provide support during minor operations and contraception clinics as required
i. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC Policy
j. Work within national and local protocols where these exist
k. Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
l. Recognise the boundaries of their practice and know when and to whom patients should be referred
m. Support in the delivery of enhanced services and other service requirements
n. Support the administrative team on an as-required basis
o. Undertake all mandatory training and induction programmes
p. Contribute to and embrace the spectrum of clinical governance
q. Maintain a clean, tidy, effective working area at all times
r. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
General Tasks
In addition to the primary responsibilities, the Healthcare Assistant has the following wider responsibilities:
a. Participate in any audits as directed
b. Participate in local initiatives to enhance service delivery and patient care
c. Support and participate in shared learning
d. Complete opening and closing procedures as instructed or as required
About us
Aspen Medical Practice was formed from the merger of four practices in 2018 and is now a single large practice looking after about 32000 patients. We have 140 employees who all work together as one multi-disciplinary team trying to provide the best service we can for our patients and their families.
Whilst patient care is key, we also value the wellbeing of our employees and offer free parking, access to the NHS pension scheme, enhanced sickness allowances, monthly protected learning time events, length of service recognition and much more. We listen to our staff via suggestion boxes, surveys and our staff forum and have made several changes in recent years in response to this.