ReceptionistNHS
Job summary
The Wilsden Medical Practice is seeking a Receptionist to replace a recent leaver in our hard working and friendly practice team. You will work with the Reception team together with our dedicated clinical and administration teams.
Main duties of the job
You will be the first point of contact for most patients either when they call or us, or when we contact them. So a bright engaging manner focussed on customer service is essential.
Working in our patient services team is varied and interesting; it's not just answering the phone! See the job description for details.
Job description
The Receptionist role is:
- To assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Provide general assistance to the practice team.
- Project a positive and friendly image to patients and other visitors, either in person or via the telephone
About us
The Wilsden Medical Practice is an independent practice with 10,000 patients in a semi-rural location between Bradford and Bingley. We have two surgeries in the villages of Wilsden and Cullingworth, and also serve the villages of Denholme & Harden.
We're a close knit workforce of 4 partners, 6 salaried GPs, nursing and administration team.
We are a GP training practice with registrars and our culture of personal development extends to the whole team. The partners are supportive of staff seeking to gain new skills or to try out new ways of working.