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Medway Customer Service & Admin

Medical Resourcing AdministratorNHS

Gillingham, ME7 5NY Permanent £25,760 to £27,476
Posted 10 August 2026 Closing date 23 August 2026
Gillingham (Kent) Rail Station (0.6 miles away) Waterfront Bus Station (0.8 miles away)

Job summary

Medical Resourcing Administrator

Division: Corporate

Care Group: HR and OD

Band: 3

Salary: £25,760 - £27,476 per annum/pro rata

Interview date: Week Commencing 31st August 2026

We are looking for a Medical Resourcing Administrator to work within our busy fast-paced but friendly Recruitment Team. The successful candidate will need to be well-organised, self-motivated and have great telephone manners with the ability toremaincalm under pressure.

The successful applicant will be required to work from the office for the first 3 months as you develop into the role.However, once training is completed a hybrid working pattern will be in place.

Main duties of the job

You will work across the full end-to-end recruitment cycle(from vacancy creation to on-boarding)for vacancies across the trust. Therefore, the ideal candidate must haveprevious recruitment experience along with experience of working in a busy administrative role(s). You will also be good on the telephone as the role will involve engaging and liaising with your recruiting managers, candidatesand a wide range of staff groupsdaily.

To provide strong and collaborative administration support to the Medical Resourcing Team throughout the end to end recruitment process to enable the delivery of a first class recruitment service, and to enhance the department's reputation as a centre of excellence.

Build solid working relationships with key stakeholders and hiring managers.

Take an active part in the continual streamlining of the recruitment process for permanent and temporary staff.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Job description

Support with contacts to the Medical Resourcing department via phone and e-mail, ensuring that these are dealt with in a timely, accurate and professionally customer focused manner.

Ensure the delivery of an excellent medical recruitment service to managers, staff and applicants through provision of administrative and advisory support throughout the recruitment process.

Awareness of the medical resourcing teams key performance indicators and actively work towards meeting them.

Review new vacancy submissions on TRAC, ensuring there is valid vacancy control panel approval.

Advertise roles on TRAC and NHS jobs and other relevant channels, ensuring accuracy, consistency and relevance. Support with the shortlisting process.

Coordinate the setting up of interview schedules and contact candidates electronically, prepare recruitment packs for interviews.

Produce offer letters, agree start dates, book induction and issue contracts for successful candidates.

Conduct all pre-employment checks for successful candidates in line with NHS Employers guidance. This may also include HEE junior doctors in training, honorary doctors and clinicalattachments.

About us

Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B - Bold

E - Every person counts

S - Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

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