Clinical Helpline NurseNHS
Job summary
Clinical Helpline Nurse
Location: Hybrid, 30 hours remote and 10 hours protected clinical practice.
About the Role
We are seeking an experienced and compassionate nurse to join our team in a dual role that combines remote clinical helpline support with hands on homecare nursing.
As part of this unique position, you will:
- Provide expert, timely advice to patients, families, and healthcare professionals through our out-of-hours Clinical Helpline.
- Deliver safe, high-quality direct patient care at home for individuals receiving parenteral nutrition.
This is an exciting opportunity to make a genuine impact, offering both the reassurance of professional guidance and the continuity of personalised care in patients homes.
Main duties of the job
- Provide expert, timely advice to patients, families and healthcare professionals through our Clinical Helpline.
- Assess, triage and manage clinical enquiries, ensuring safe and appropriate escalation where required.
- Deliver regular patient facing clinical care through protected homecare practice to maintain competence in specialist nursing skills.
- Contribute to the delivery of safe, high-quality care and continuous service improvement.
Requirements & Qualifications
- Current NMC registration (Adult or Paediatric).
- Minimum 2 years post-registration nursing experience, ideally with community or homecare exposure.
- Confident in using and teaching clinical monitoring equipment.
- Experience in clinical training, mentorship, or education is desirable.
- Full UK driving licence and willingness to travel.
- Strong communication skills with the ability to adapt to different audiences.
Job description
- Deliver safe, effective nursing care in accordance with clinical protocols, service standards, and professional guidelines
- Provide patient-centred education and training to individuals, families, and carers on managing Total Parenteral Nutrition (TPN) and associated therapies
- Establish and maintain effective clinical relationships with hospital and community healthcare professionals to support integrated care
- Monitor, document, and escalate clinical incidents or adverse events in line with governance and reporting procedures
- Ensure ongoing compliance with infection control, clinical policies, and the safe use and maintenance of medical equipment
About us
About Inizio Engage
Inizio Engage is a global provider of commercial and clinical healthcare solutions. We work with leading pharmaceutical and healthcare organisations to support the full patient journey from education and adherence to access and outcomes.
Equal Opportunities
Inizio Engage is an equal opportunities employer. We welcome applicants from all backgrounds and are committed to creating a diverse and inclusive workplace.