Administration Assistant and Receptionist (Band 2)NHS
Job summary
We are looking to recruit a 34.5 hour per week, 12 month fixed term Administration Assistant and Receptionist to support the Cardio-Respiratory Department.
We invite applications from candidates interested in joining our team to deliver our vision for outstanding diagnostic services in Cardiology and Respiratory for local people.
We are absolutely committed to ensuring that our patients have the best possible experience within our department. We are looking for people who are committed to delivering excellent patient care, whatever their role, and who take pride in what they do.
At Airedale General Hospital, our Cardio-Respiratory Department performs a wide variety of Cardio-Respiratory investigations. These include: simple and complex echocardiograms, simple and complex device implant and follow up, stress testing, holter monitoring, tilt testing, ECG, simple and complex lung function testing, bronchoprovocation testing, overnight oximetry and limited sleep studies.
Previous applicants need not re-apply
Main duties of the job
Most of the time, our Administration Assistant and Receptionist provides the first encounter and experience for our patients and visitors when they enter the Cardio-Respiratory Department, whether that be by phone or face to face. This makes their role important for ensuring a positive experience for our patients from when they enter the department to when they leave.
The successful post holder will be responsible for:
- Receiving and registering patients on the Cardio-Respiratory Patient Management System (Solus)
- Dealing with queries from doctors, other members of staff and the public.
- Answering telephone enquiries and directing calls, where relevant, to the relevant member of the team or department in the Trust.
- Providing information for enquirers within scope of roles and responsibilities.
- Supporting the Appointment Clerks and clinical staff within the Cardio-Respiratory Department with administrative tasks. This includes some appointment bookings/cancellations where required.
Job description
Please refer to the job description and person specification. If you have any questions, or require any further information, please do not hesitate to contact the recruiting manager.
This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.
If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation
About us
Airedale NHS Foundation Trust is an award-winning NHS hospital and community services trust providing high quality, personalised, acute, elective, specialist and community care for a population of over 200,000 people from a widespread area covering 700 square miles within Yorkshire and Lancashire.
In May 2023, it was announced that Airedale General Hospital has secured a place on the New Hospital Programme. This is an exciting opportunity for the Trust to work with hospital planning experts to configure and co-locate services to not only reflect the current needs of our population, but also looking to future needs and reflecting potential future developments in clinical care and technology. It is predicted the new hospital build will be ready by 2030.