Clinical Admin Co-ordinatorNHS

Job summary

We are looking for a highly motivated individual who can work on their own initiative to support the Cumbria health Exec and Senior Clinical leadership team. This is a non clinical role that provides operational, administrative and coordination support, to enhance communication, engagement and support for clinicians and help services to run smoothly and in line with organisational priorities. Roles will include supporting clinician induction process, co-ordination of meetings and appraisals, undertaking routine return to work interviews, data collection and reporting. Key skills are strong organisational ability, handling sensitive data and confidentiality understanding and excellent communication skills.

Closing Date: 25th august 2026

WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED. PLEASE ALSO CHECK YOUR SPAM OR JUNK FOLDER REGULARLY AS EMAILS FROM US MAY OCCASIONALLY BE FILTERED THERE.

We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received

Please note that we are unable to offer an Employer Sponsored Visa for this role.

Main duties of the job

The Clinical Admin Co-ordinator is a non-clinical role that supports Cumbria Healths clinical leadership with operational, administrative and coordination support, particularly within the urgent care services where there is no practice manager support.

The post holder will provide coordinated operational, administrative, and reporting support for the clinical leadership team enhancing communication, engagement and support for clinicians and helping services to run smoothly and in line with organisational priorities.

The post holder will deliver a high level of direct support for the Executive and Senior Clinical leads, proactively dealing with a wide range of tasks, sometimes highly confidential and/or urgent, while demonstrating initiative and sound judgement.

All staff are expected to work to Cumbria Health Values:

To provide support to the Executive and Senior Clinical Leadership Team

• Clinically focused Our patients are at the heart of all we do
• Responsive - We listen and respond together
• One Team Working together through strong partnerships
• High Standards We strive for excellence in all that we do
• Growth & Sustainability - With our strong roots we will continue to thrive and grow
• Communities - Connecting and engaging to meet local needs

Job description

This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here.

In carrying out these duties, the post holder is expected to coordinate, administer, monitor and report on agreed processes. Accountability for clinical decisions, formal workforce decisions, performance management, disciplinary matters, complex sickness management, safeguarding decisions, and governance sign-off remains with the appropriate clinical lead, line manager, Workforce/HR, or senior manager.

Clinical leadership administration

• Provide practical coordination and high-level administrative support to the senior clinical leads.
• Run an effective and efficient multiple diary management system as necessary to ensure co-ordination between Clinical Leadership Team.
• Prepare reports, agendas, minutes, presentations and other similar documents using typing skills and a variety of software packages.
• Deal with incoming telephone enquiries and written queries promptly and efficiently.
• Manage own workload capacities to ensure deadlines are met by working on own initiative as required.

Workforce and clinician support

• Support the clinical leadership team by managing day-to-day administration for uncomplicated GP, nurse and allied health professional sickness monitoring and return-to-work interview arrangements, in liaison with the Workforce team as required. The post holder will not make employment decisions or manage complex sickness matters and will escalate any concerns to the appropriate senior clinical lead or Workforce team.
• Manage regular annual leave and study leave requests, liaising with appropriate clinical lead as required.
• Support clinical induction process by covering areas of induction that are process and operational and arranging 1:1s between Clinical lead and new clinician for clinical aspects of induction prior to first shift.
• Support the Clinical Leadership team with the administration and coordination of direct report processes, including facilitating appraisals, probation reviews or 1:1s. Responsibility for management decisions, formal feedback and any resulting actions remains with the relevant line manager or clinical lead.
• To create and maintain professional relationships with all clinical, personnel, staff from other agencies, clients and members of the public.

Governance, compliance and reporting

• Monitor and follow up clinician compliance with mandatory training and support workforce team with other recurring compliance requirements, escalating as necessary.
• Data collection and reporting, action tracking.
• Work with Finance, HR, governance, and operational colleagues to support information gathering, reporting, and effective use of resources.
• Support the Clinical Governance Team with tasks as and when required.
• To adhere to all CH policies and procedures.

Meetings and communication

• Co-ordination of staff meetings and clinical forum.
• Provide high quality administration support to meetings including agenda setting; collection of papers; distributing agendas and papers; accurate minute-taking; action logs and timely distribution of minutes.
• Action all tasks in a professional, timely and efficient manner and to promptly inform the Associate Clinical Director of any issues or delays.

Service improvement/project support

• Support service improvement and standardisation work across Cumbria Health, contributing to agreed projects and workstreams under the direction of the Associate Clinical Director.
• Help document and maintain consistent operational processes, templates, guidance, and patient pathway information across practices.
• Use data, feedback, and service information to support the identification of improvement opportunities and to evidence progress.
• Assist with the implementation of new initiatives, service models, and operational changes aligned to organisational priorities.
• Undertake specific project work as requested.
• To adopt a flexible approach to meet the changing needs of the organisation.
• Participate and ensure own on-going development.
• Participate in supervision, appraisal, mandatory training, and continuing professional development as part of the roles development focus.

About us

Cumbria Health on Call - CH places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for CH can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.