Healthcare AssistantNHS

Job summary

To assist the nursing staff in providing nursing, clerical support and hotel type services within the Day Surgery area.

Main duties of the job

To undertake personal care duties for patients in hospital.To support all members of the MDT to deliver high quality, safe patient care.To ensure a safe working environment.To assist the registered staff to care for patients.

Job description

• Communicates information to staff, patients, relatives and carers.
• Communicates information in an empathetic and reassuring way where there may be barriers to communication/understanding i.e. speech/language/hearing difficulties.
• Communicates with patients, clients, relatives and staff whose first language may not be English. Is able to communicate effectively using written and oral skills.
• Establish and maintain effective relationships with patients, relatives and colleagues.Provide and receive routine information requiring tact or persuasive skills; barriers to understanding.
• To assist the nursing staff in providing nursing, clerical support hotel type services within the ward area.
• To assist nursing staff in providing support for carers.

For more information please see the attached Job Description.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.