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West Suffolk Social Care

Care coordinatorNHS

Bury St Edmunds, IP33 2QZ Permanent £25,760 to £27,476
Posted 12 August 2026 Closing date 19 August 2026
Bury St Edmunds Rail Station (1.5 miles away) Bury St Edmunds Bus Station (1.1 miles away)

Job summary

The post-holder will be managed by the ward manager F3, and to ensure the patient's journey through the hospital is as smooth as possible without any unnecessary delays. Most importantly, administrating and managing patients' discharge. This role is front of house which requires the post holder to maintain a professional and courteous manner when dealing with colleagues and members of the public. The role of Care Co-Ordinator fulfils a link between Consultants, Medical Teams, Ward Nursing Staff, Social Care Services, external agencies patients and their relatives.

Main duties of the job

The role is an essential support to the relationship between Wards, Clinical Site and patient flow team. This is by communicating the immediate position on the bed occupancy and discharge information on the ward. Furthermore, the care co-ordinator will support the operational management team by providing information and expertise on patients' discharge and delivering on the operational priorities for that.

Job description

Please see job description attached to view main responsibilities and duties of role.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

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