Contracts and Performance Manager (Operations)NHS
Job summary
The Contracts and Performance Manager will be a key member of the QHS management team. The postholder will ensure the efficient and effective delivery of a range of primary care services in alignment with organisational objectives and contractual obligations. They will play a pivotal role in managing a portfolio of Federation and Primary Care Network contracts, identifying opportunities for service development and improvement and optimising performance to enhance the quality of health services for the residents of north Southwark.
Main duties of the job
The postholder will oversee the life-cycle of contracts, from procurement, and negotiating variances to implementation and remedial action plans, ensuring compliance with regulatory requirements and contractual agreements. The role will encompass operational oversight, contract performance management through monitoring of KPIs to inform service improvement, and thorough contract finance management. The ability to influence cross-departmental teams to work collaboratively is key.
Job description
Please refer to the detailed job description attached outlining the key duties and responsibilities of the role.
About us
Thirteen practices in north Southwark stand together as Quay Health Solutions (QHS) Community Interest Company jointly delivering services that improve outcomes for over 200,000 registered patients. From July 2019 member practices have come together as North Southwark Primary Care Network (PCN) providing the building blocks for at scale service delivery and wider system integration through three Neighbourhoods. These are the delivery units for integrated place-based care, bringing together local health and care organisations (including social care, the voluntary sector and patient groups) to work to deliver more joined up, patient-centred services. As part of the NHS 10-year Plan, QHS has joined with the South Southwark GP Federation, Improving Health Limited (IHL) to partner with Guys & St. Thomas NHS Foundation Trust (GSTT) to deliver the Southwark integrator function.
Neighbourhood health service integrators have been tasked with establishing the foundations and building the relationships needed to deliver proactive, integrated and equitable neighbourhood health services shaped by local communities. Integrators will provide the vital infrastructure, connections and coordination needed to turn policy into practice and bring care closer to home.