Engagement & Delivery Officer - Acute & Ambulance NetworkNHS

Job summary

The post holder will be responsible for working with network teams and colleagues across the organisation to fulfil the smooth and effective delivery of key organisational functions. They will deliver day-to-day activity, such as organising cost effective travel and accommodation, raise purchase orders, organise and plan agendas for cross-organisational meetings and member engagements, support the administration of the membership function, support with the logistics of the events and visits programme, collate data and background research.

Main duties of the job

The post holder will be responsible for working with network teams and colleagues across the organisation to fulfil the smooth and effective delivery of key organisational functions. They will deliver day-to-day activity, such as organising cost effective travel and accommodation, raise purchase orders, organise and plan agendas for cross-organisational meetings and member engagements, support the administration of the membership function, support with the logistics of the events and visits programme, collate data and background research.

Job description

• Support with the delivery of key logistical requirements for the organisation, such as organising travel and accommodation for leaders.
• Help fulfil processes for matrix and integrated working across NHS Alliance, for example, organising key cross-organisational meetings, drafting minutes and ensuring actions are fulfilled, and working with internal stakeholders to progress key activity.
• Process financial requests such as purchase orders.
• Manage the Acute Network email account, logging enquiries and ensuring all are dealt with promptly and professionally.
• Support Network and cross-Network activity with administrative and logistical requirements as necessary for example arranging internal and external meetings, arranging catering, preparing and circulating papers before and after the meeting.
• Supported by the team, help to ensure good engagement with and across the network membership by helping to complete our engagement tracker, coordinate meetings with members and other stakeholders, maintain our CRM, and supporting the coordination of visits.
• Help to coordinate visits programme when a visit will involve multiple directors, networks or teams.
• Contribute to cross-network activity, including developing briefings, articles, case studies and member roundtables.
• Assist other members of the network in co-ordinating larger events and meetings, including member conferences. This may include sourcing and booking venues and liaising with events staff on logistics.
• Support the delivery of our key member forums, helping to garner and share and signpost relevant information.
• Collate data and background research as required to support delivery of policy projects and published outputs.
• Attend external events to provide logistical and administrative support as required.
• Provide flexible capacity to respond to evolving business priorities.

About us

The NHS Alliance is the independent membership body that represents and supports the health and care system in England, Wales and Northern Ireland. We represent, strengthen and support providers and commissioners of NHS care so that the NHS performs at its best and improves patient care across the UK representing frontline reality to government, shaping policy and building capability. We work across the whole NHS as well as within its individual sectors.