Domestic Team MemberNHS

Job summary

To deliver a full cleaning service within the practice, at the set-down times, in line with extant policies and procedures, ensuring a clean environment for patient care, in accordance with the NHS National Specification of Cleaning Standards.

Main duties of the job

The following are the core responsibilities of the cleaner. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a.Ensure where applicable areas are:

Vacuumed

Damp mopped

Damp dusted

Glass and mirrors cleaned

Tiled areas washed

Painted surfaces cleaned

b.Safely empty and subsequently clean clinical and general waste bins, ensuring waste is placed in the appropriate receptacle

c.Adhere to the periodic cleaning schedule, ensuring all activities are completed

d.Use cleaning equipment in a safe and effective manner, adhering to manufacturers instructions

e.Replenish all consumable items (hand towels, toilet roll etc.) as required

f.Adhere to the colour coding system for cleaning equipment at all times, seeking appropriate guidance if required

g.Ensure all cleaning materials are stored in a safe and secure manner, adhering to COSHH, H&S and other legislative acts and guidance

h.As required, undertake legionella flushing of systems within the practice

i.Report any faulty equipment to line management in a timely manner

Report any defects found during the cleaning process to line management in a timely manner

Job description

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Safety, Health, Environment and Fire (SHEF)

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy and the practice Infection Control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate.

About us

We are a large innovative and friendly GMS practice in North Dorset who are big on development, invest in our team and are keen to create opportunities for career development through routes such as portfolio working and giving autonomy to take the lead and use initiative. As a partnership we have demonstrated our commitment to diversification from the traditional model, having both an Advanced Nurse Practitioner & a Clinical Pharmacist as partners in our organisation.

We are passionate about giving all our team a voice and input into the way we work and provide care for our community. We are very fortunate to have a large MDT already and recognise the importance of a holistic approach to health care. We have been part of The Altogether Better Programme and now have a team of health champions and social prescribers which support this approach.

We are a fun loving practice, looking for like minded enthusiasts to come and join us and deliver healthcare embracing new models of care.

Located in a beautiful part of North Dorset (Shaftesbury and Sturminster Newton and surrounding areas), we enjoy excellent transport links, fantastic local schools (both state and private) and the coast is within easy reach for sailing, diving and outdoor pursuits