Bank MHSI Hub Navigator- Mental Health & Social Inclusion Hub Band 4NHS

Job summary

Are you passionate about supporting individuals on their mental health journey? Do you have excellent communication skills and a desire to make a positive impact? If so, we have an exciting opportunity for you to join our bank team as an MHSI Hub Navigator (formally known as the Access team)

As a Navigator in our Mental Health and Social Inclusion Hub, you will play a crucial role in assessing mental health referrals primarily through telephone consultations. Using your exceptional judgment and empathy, you will determine the needs, risks, and urgency of response for each individual. By delivering safe and effective services, you will guide them towards the appropriate level of support.

Apply today and become an integral part of our team. Together, let's create a positive impact on mental health and well-being in our community. Please note shifts cover 24/7, this will involve you working a mix of day and night shifts.

Main duties of the job

• Youwill be part of a multi-disciplinary team, primarily receiving calls, processing enquiries and facilitating the triage of people referred into the MHSI Hub team.
• Supervise Assistant MHSI Hub Navigators and support MH Practitioners on the MHSI hub to ensure a high quality service is provided.
• Assist individuals with mental health needs to navigate and access specialist health, social care and community services that will support them in their individual recovery journey
• A commitment to delivering a flexible service which operates 24 hours a day, 365 days a year

Job description

Please see attached job description. This is for a flexible bank worker role supporting where there is a need for support

About us

Midlands Partnership NHS Foundation Trust (MPFT) is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

Demonstrating our strong commitment to equality, diversity and inclusion, and in context of our objective aligned to the growth of diversity across the workforce; we are particularly seeking applications from individuals who may be from under-represented groups, such as black, Asian or other ethnic groups, individuals with a disability, or LGBTQ+ individuals who meet the specific criteria.

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.