Communications and Content ManagerNHS

Job summary

We'reon a mission to ensure everyone can access high-quality health and aredetermined to tackle health inequalities.We are working to make preventative healthcare a reality and are relentlessly focused on improving the health and wellbeing of local peopleand communities.

This is ahands-onrole developing and deliveringa range of excitingcommunications and engagement activity.In particular, providingexpert advicefor the programmethat promotes vaccination to priority cohorts most at risk, working closely with system partners including local authorities'public health teamsand local communitiesto take an evidence-basedapproach.You will be responsible fordevelopingengaging and accessiblecontentusing story-telling techniques to inform and reassure and facilitateconversations with local people. You will help to bring ourprioritiesto life for staff,partnersand residentswith a focus on improving the health and lives of the residents ofWestand NorthLondon.

The successful candidate willhave the ability to form strong relationships withstakeholders,craft excellent narrativesand compelling content, andengage partners in the ICB's work successfully.

This postholderwill work collaboratively with the wider communications, involvement and insightsteam and the ICB prevention and vaccination team, to deliver creative, joined-up communications content across our internal and external channels

Main duties of the job

• Develop and deliver communications plans in support of corporate priorities and projects, advising internal stakeholders on the mostappropriateapproachesto reach their target audiences.
• Provideexpert advice to the ExecutiveTeamand other senior managers, supporting senior stakeholders to play a part in delivering corporate communications and campaigns (such as taking part in videos or media interviews) and share messaging through their own professional networks and profiles.
• Act as a guardian for the corporate brand, managing, developing,monitoring, and advising on the consistent application of plain English, accessibility, and visual identity guidelines across our communications and campaign materials and channels.
• Ensure that our corporate communicationssetahigh-qualitystandard inwriting,design and is accessible to our audiences (including the use of readable pdfs, alt tags,subtitlesand BSL asappropriate)

Essential criteria includes:

The postholder will be expected to have sound judgement and excellent professional communications skills to develop compelling story-telling content in a complex environment. They must be able to lead with confidence, demonstrating creativity, flexibilityandmaking the most of the opportunities we have to communicate and engage with our partners, stakeholders and local communities.

Job description

See JD for full Job Description

Please note that priority will be given toWNLICB employees who are affected by change.

Closing date: 27 of August2026

West and North London ICB is committed to promoting equality,diversityand inclusion. We strive to ensure our workforce reflects the rich diversity of the communities we serve, and we strongly encourage applications from candidates from underrepresented groups

We recognise that a healthy work-life balance is essential to the wellbeing and productivity of our staff.

We aim to consider all flexible working requests in a fair and open way, balancing the needs of our organisation with those of our employees. By fostering a flexible working culture, we strive to create an environment where everyone can thrive and contribute to delivering high-quality services for our communities

About us

Who we are

We are NHS West and North London. We are the main commissioning NHS organisation for planning and funding health services across our area. Our job is simple: to help people stay healthy and to make sure everyone can get good care when they need it.

We bring together many health and care services across west and north London. This means we help hospitals, GPs, community services, councils and charities work better together for local people.

NHS West and North London (WNL) serves over 4.5 million people and covers 13 London boroughs. (Barnet, Brent, Camden, Ealing, Enfield, Hammersmith & Fulham, Haringey, Harrow, Hillingdon, Hounslow, Islington, Kensington & Chelsea and Westminster)

What we do

• We plan and fund local health and care services
• We support GPs, hospitals, mental health teams, community clinics and pharmacies.
• We work with councils and community groups so care is joined-up and easy to use.
• We listen to local people and use their ideas to improve services.
• We want health and care to be fair, simple and close to home.

Our strategy

• Reducing inequalities
• Investing strategically to prevent ill health
• Better supporting people with the greatest needs, so everyone stays well
• Make care more local and easier to access
• Empowered local people that feel more confident about their health and wellbeing