ReceptionistNHS
Job summary
Valley Medical Centre is a busy and well-established GP practice based in Childwall, Liverpool, and is part of the Childwall & Wavertree Primary Care Network (PCN). We are committed to delivering high-quality, patient-centred care and are seeking a friendly, professional, and organised Receptionist to join our team.
This is a busy and rewarding role that requires excellent communication skills, a positive attitude, and the ability to remain calm and professional when working under pressure. The ideal candidate will be patient-focused, reliable, and able to work effectively as part of a supportive team whilst maintaining confidentiality at all times.
Working at Valley Medical Centre offers the opportunity to be part of a dedicated team that is passionate about delivering high-quality healthcare services to the local community. We provide a welcoming and supportive working environment with opportunities for training and development
Main duties of the job
As a Receptionist at Valley Medical Centre, you will be the first point of contact for patients and visitors, providing a welcoming, professional, and efficient service. You will be responsible for managing appointment bookings, handling telephone enquiries, processing patient requests, and undertaking a range of administrative duties to support the smooth running of the practice. The role requires excellent communication, customer service, and organisational skills, with the ability to work effectively in a busy primary care environment.
Job description
The Receptionist is the first point of contact for patients and visitors attending Valley Medical Centre. The post holder will provide a professional, courteous, and efficient reception and administrative service, ensuring patients receive a high standard of customer care at all times.
The role requires excellent communication and organisational skills, the ability to work in a fast-paced environment, and a commitment to maintaining patient confidentiality. The Receptionist will support the smooth day-to-day running of the practice by undertaking a variety of reception and administrative duties.
About us
At Valley Medical Centre, you will be joining a friendly, supportive, and dedicated team committed to delivering high-quality care to our patients. As part of the Childwall & Wavertree Primary Care Network (PCN), we work collaboratively with a range of healthcare professionals to provide the best possible outcomes for our local community.
We pride ourselves on fostering a positive and inclusive working environment where teamwork, mutual respect, and professionalism are at the heart of everything we do. Our reception team plays a vital role within the practice, supporting patients and colleagues alike in a busy but rewarding setting. We value a strong work ethic, excellent patient service, and a willingness to support one another to achieve shared goals.