Community Healthcare Assistant - SW SurreyNHS

Job summary

Package Description: As a Community Healthcare Assistant, you will be part of our valued team within our Surrey Child and Family Health Services, with access to: Starting salary from £27,674 (FTE) with access to our group pension; Free tea, coffee and milk at your base location; Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you; Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates; Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling; Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise; An open and just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year. Job Introduction We are seeking a compassionate Community Healthcare Assistant to join our Healthy Family Team, supporting children, young people, and their families across homes, schools, early years settings, clinics, and the wider community.

Main duties of the job

As a Community Healthcare Assistant, you will be part of our valued team within our Surrey Child and Family Health Services. The role involves assisting in the delivery of universal, targeted, and specialist services, providing high-quality, evidence-based care to improve health outcomes. Working under the supervision of qualified professionals, the post holder will carry out assigned tasks and may adapt care packages based on individual progress and needs. Responsibilities include delivering care and support to children and families, assisting with assessment and progress monitoring, running workshops, maintaining records, and following safeguarding procedures. The ideal candidate will have a good general education, relevant experience with children, and strong organisational skills. A willingness to learn and adapt to changing practices is essential.

Job description

Package Description: As a CommunityHealthcare Assistant, you will be part of our valued team within our Surrey Child and Family Health Services, with access to:

• Starting salary from £27,674 (FTE) with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open and just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year.

Job IntroductionWe are seeking a compassionate Community Healthcare Assistant to join our Healthy Family Team, supporting children, young people, and their families across homes, schools, early years settings, clinics, and the wider community.

The role involves assisting in the delivery of universal, targeted, and specialist services, providing high-quality, evidence-based care to improve health outcomes. Working under the supervision of qualified professionals, the post holder will carry out assigned tasks and may adapt care packages based on individual progress and needs.

Base

Our Healthy Family Team supports our Surrey Children and Family Health service and you will be based at one of our Office Hubs across Surrey with the opportunity for hybrid working.

HCRG Care Group is a flexible-first employer, whilst you will have an office base, our teams are agile and work in flexible/hybrid arrangements.

Main Responsibilities

• Deliver care and support to children, young people, and families across homes, schools, early years settings, clinics, and community venues, under the supervision of qualified professionals.
• Assist with assessment, review, and progress monitoring using structured tools and feedback to qualified staff.
• Support universal, targeted, and specialist programmes, including the Healthy Child Programme, health promotion initiatives, and group interventions.
• Run, coordinate, and support training, workshops, and group sessions for children, families, and professionals.
• Build and maintain effective relationships with families, schools, and multidisciplinary teams; provide guidance and support as needed.
• Maintain accurate, contemporaneous records and documentation in line with organisational and national standards; support administrative tasks.
• Follow safeguarding procedures, identify risks, escalate concerns, and participate in safeguarding supervision.
• Use clinical reasoning to implement interventions, make referrals, and adapt care packages to individual needs and outcomes.
• Ensure safe use, storage, and transportation of equipment and resources; contribute to service audits, quality improvement, and policy development.
• Participate in professional development, supervision, appraisal, and training of students, junior staff, and new team members.
• Work flexibly across services and settings, manage own caseload, and adhere to organisational policies, procedures, and lone working guidelines.

Ideal CandidateEssential

• Good general education (minimum 4 GCSEs including Maths and English) or equivalent.
• NVQ Level 4, CACHE Level 3, BTEC in Child Care, or at least 2 years relevant experience with children.
• Experience working in a team and with multi-agency partners.
• Understanding of confidentiality, safeguarding, and information governance.
• Strong organisational, time management, IT, and communication skills.
• Ability to work independently within guidelines and respond appropriately to children and families in challenging situations.
• Ability to assess, analyse, and manage risk.
• Willingness to learn, undertake training, and adapt to changing practices.

Desirable

• Diploma or Degree in Health and Social Care.
• Associate Practitioner qualification.
• Experience in NHS, early years, or community settings.
• Experience working in a multi-agency team.

Other requirements: the successful applicant will need to be a car driver and access to car insured for work purposes.

Please see attached Job Description for full Personal Specification.

For further information please contact Lisa on 07867373045

About the Company

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes.

We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.

Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team.

We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular and we'll need to close it earlier than the date we've shown here.

If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

About us

HCRG Care Group changes lives by transforming health and care. Established in 2006, it is one of the UK's leading independent providers of community health and care services. The group works with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. They deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology, and adult social care services. Across England, HCRG Care Group supports communities of many millions and directly assists more than half a million people each year, guided by simple values: care, think, and do.