Medical SecretaryNHS

Job summary

• Excellent audio and touch-typing skills, with a high level of accuracy.
• Strong administrative experience with excellent organisational and time-management skills.
• Sound knowledge and understanding of medical terminology.
• Excellent IT skills, including proficiency in Microsoft Office and experience using clinical systems.
• Experienced in read-coding and workflowing clinical documentation accurately and efficiently.
• Excellent verbal and written communication skills, with the ability to communicate effectively with patients, colleagues and healthcare professionals.
• Strong understanding of confidentiality, information governance and data-security requirements within a healthcare environment.
• Proven ability to prioritise and manage multiple tasks while maintaining accuracy and attention to detail under pressure.
• Ability to work effectively both independently and collaboratively as part of a multidisciplinary team.

Main duties of the job

• Provided a comprehensive secretarial service, including the accurate preparation and typing of correspondence, reports, patient referrals, meeting minutes, memoranda and other administrative documentation.
• Managed patient and stakeholder enquiries regarding hospital appointments, referrals and treatment pathways, ensuring a professional and efficient service.
• Designed and implemented template letters, forms and administrative documents to support practice-wide consistency and efficiency.
• Maintained and updated clinical systems accurately and securely, ensuring data integrity, confidentiality and compliance with information governance requirements.

Job description

• Provided efficient and accurate audio and copy typing support to GPs and other healthcare professionals, including medical letters, reports, patient referrals, memoranda and meeting minutes.
• Worked closely with the Practice Manager to provide effective clerical and administrative support, ensuring the smooth day-to-day running of the practice.
• Scheduled patient appointments, bookings and hospital admissions, ensuring information was recorded accurately and communicated appropriately.
• Organised and maintained secure, accessible filing systems for both electronic and paper-based records, in accordance with confidentiality and data-protection requirements.
• Retrieved, prepared and managed patient medical records, ensuring relevant documentation was available when required.
• Accurately filed patient correspondence and clinical documentation within medical records, maintaining high standards of accuracy and attention to detail.
• Managed incoming and outgoing telephone calls professionally, dealing with enquiries appropriately and taking and relaying messages accurately.
• Maintained the accuracy and integrity of patient information on the clinical system, ensuring records were kept up to date, secure and confidential.
• Assisted with data collection, audits and performance reporting, ensuring information was accurate and submitted within required timescales.
• Provided effective administrative and secretarial cover for colleages during periods of annual leave or sickness, helping to maintain continuity of service.
• Will be able to understand clinical system one and know how to use ERS for primary care

About us

We are a highly motivated practice team, committed to the delivery of high quality patient care and we work hard to improve the health, well-being and lives of those who we care for.

• 13,500 Patients
• Modern purpose built premises
• SystmOne GP Clinical System
• Part of very successful PCN Network