Business Manager - Independent Maternity ReviewNHS
Job summary
University Hospitals Sussex is the subject of an important Independent Maternity Review (IMR), commissioned by the Department of Health on behalf of the Secretary of State. This is due to commencein October 2026 and is expected to last at least 3 years. The review will examine approximately 1,000 cases of stillbirths, neonatal deaths, maternal deaths, neonatal harm due to severe brain injury and severe maternal harm dating back to at least 2018. The purpose is to understand what happened, reach conclusions on the care provided, provide answers for families andidentifylearning for the organisation and wider NHS. The review is, by its' very nature, extremely sensitive and politically charged. The impact is expected to be significant for the families at the heart of the review, current and paststaffand the wider organisation. In parallel, the Trust is the subject of an active police investigation - Operation Bramber.
The programme of workrequiredto ensure the Trust can meet the needs of families, the IMR team, Sussex Police,staffand other bodies is complex and diverse. It will span quality and corporate governance, information management, information governance, analytics, communications, wellbeing, recruitment, training,inclusionand professional standards. Working effectively with teams across Women and Children's services and critical corporate teams will be essential.
Main duties of the job
Thebusinessmanager will work as part of a small team in the trust contact centre,line managing two administrative staff. They willoverseethe flow of requests coming into the contact centre from within and outside the Trust, ensuring the Trust has logged,trackedand respondedpromptly to each enquiry. The postholder will also organise andparticipatein daily huddles and weekly panelswhich bring together experts to consider how we best respond to more complex requests.As a core member of the team,the Business Manager willcontributeideasonhow we keepimproving our response over the course of the review and investigation.
This is a real opportunity to be involved inatrulyconsequential piece of work.You will be part of anew team and a new programme,able to shape how we respond using your professionalexpertiseand experience.Applicantsshould behighly organised and ideally with experience of working oncomplex, time-critical programmesin the NHS. An ability tobuild good working relationshipswith staff from diverseparts of the organisation is essential, as areattention to detail, tenacity and follow through.Given the nature of the work,high standardsof professionalism, discretion,sensitivityand commitment to preserving confidentiality ofhighly sensitiveinformation are critical.Previousexperience ofdirect contact with members of the public, including handling sensitive concerns or complaints is beneficial.
Job description
Please see further detailed information in the job description and person specification.
If you fit the bill,we would love to hear from you. For an informal discussion please contact(add contact details for our Interim quality lead when appointed) .
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
About us
This vacancy is advertised as a time-limited opportunity is expected to be undertaken on a secondment basis.
Before applying, employees must discuss the opportunity with their current line manager to confirm whether they may be released from their substantive role if successful. Release to undertake a secondment is not an automatic entitlement and must be agreed by all relevant parties: the employee, their current line manager, and the recruiting line manager.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.