Housekeeper - Emergency DepartmentNHS
Job summary
South Warwickshire NHS Foundation Trust have an exciting opportunity to appoint a dedicated, conscientious and friendly housekeeper to join our Emergency department based at Warwick Hospital.
We are looking for an individual who is fully committed to providing a very high standard of work to support the needs of the department and to meet the high standards required to provide a safe environment for the care of our patients and families.
The post holder will work collaboratively with the Operations team and the clinical sisters. The post holder will need to be able to work effectively on their own or as part of a diverse team. The post requires good communication and interpersonal skills. We require someone who is flexible and hardworking and can use their initiative when working under pressure.
If you have the relevant experience of customer care and working with children then we would love to hear from you.
Main duties of the job
To support the department by ensuring a clean and safe environment is maintained.
The post holder will work as part of the A&E team, ensuring stock levels are maintained and stored appropriately.
Job description
Maintaining the Environment
To establish a pleasant and welcoming atmosphere to patients, visitors and staff.
To respond to telephone calls in a courteous manner.
To respond to patients concerns through communication with nursing staff.
To receive and pass on information to others, maintaining confidentiality.
To ensure personal privacy, dignity and confidentiality is maintained.
To maintain effective working relationships.
To promote effective communication with patients, colleagues, other health care staff and visitors to the trust.
To respond to emergencies as appropriate.
Maintain a professional image at all times.
To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner via the intranet.
To monitor response times for maintenance and repairs and report any issues to the General Manager.
To take responsibility for the drug and staff fridge, i.e. disregard out of date food.
General
To maintain the cleanliness of all nursing equipment and trolleys.
To maintain cleanliness of the department including drugs cupboards, drugs fridges, printers, staff fridges, staff microwaves.
To keep the sluice tidy and clean.
To ensure the stock room is kept tidy, organized and well stocked.
To check Path lab, Pharmacy, HSDU and catheter TTO stock and order as appropriate.
To chase up ordering of stock on behalf of nurses / General Manager.
Inform Ward Coordinator of stock to be ordered on Integra.
To receive and stock PPE.
To ensure that alcohol gel dispensers are cleaned and replenished.
To ensure gloves, aprons and Clinell wipes are replenished.
To stock bloods trolleys throughout the day.
To stock linen and linen bags as required.
To ensure the cost effective use of resources.
Training and Education
Undertake appropriate training for specific tasks delegated by the General Manager, at all times working within Trust Policies.
Acknowledge their limitations in relation to any delegated task that they do not feel competent to perform.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.