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Runnymede Customer Service & Admin

Retail Catering AssistantNHS

Chertsey, KT16 0PZ Permanent £26,618
Posted 14 August 2026 Closing date 28 August 2026
Chertsey Rail Station (1 mile away) Elmsleigh Bus Station (3.8 miles away)

Job summary

We currently have an exciting opportunity for a forward thinking, proactive and highly motivated Catering Assistant. Delivering excellence in retail catering and patient experience is our driving force and in return we offer commitment to your personal development and a competitive salary. The role is to work as part of a rota to provide food services from 7am - 7pm, 365 days per year. Main base is St Peter's Hospital, with requirement to work across both St Peter's and Ashford Hospital sites to fulfil role and working at any other Trust site as required.

Main duties of the job

To carry out a wide range of general retail catering duties within our on-site retail outlet ensuring a high quality level of customer service and food safety following set procedures and specifications. Strong customer service skills are essential.

Serving staff and visitors freshly prepared products, preparing refreshments including hot and cold speciality drinks. Replenishing stock displays and ensuring all areas are clean and tidy.

To have made an effective contribution to reaching the Trust's vision, strategic objectives and key work programmes.

To ensure codes of practice for HACCP and food safety are followed.

To monitor temperature control procedures following set specification.

Audit check dates and stock rotation of all food commodities within working areas.

Good communication skills are required, both face to face and on the telephone. The post holder will be expected to communicate with, patient's visitors and staff.

To ensure compliance with all aspects of Health and Safety/ food safety legislation and the correct use of personal protective equipment.

Job description

Duties include serving staff and visitors freshly prepared products, preparing refreshments including hot and cold speciality drinks. Replenishing stock displays and ensuring all areas are clean and tidy.

Ensure that crockery & cutlery are cleaned, maintained to the highest standard of cleanliness and safely stored to prevent unnecessary breakage

Good communication skills are required, both face to face and on the telephone. The post holder will be expected to communicate with, patients visitors and staff.

To have made an effective contribution to reaching the Trusts vision, strategic objectives and key work programmes.

To ensure codes of practice for HACCP and food safety are followed.

To monitor temperature control procedures following set specification.

Audit check dates and stock rotation of all food commodities within working areas.

Maintain excellent personal hygiene and uniform standard.

To observe correct use and care of equipment, reporting breakdowns or defects to ensure maximum efficiency and serviceability of all equipment used within all retail outlets.

Report faults/equipment failures to supervisors and management.

Maintain excellent cleaning standards within all working areas following set specifications and cleaning schedules whilst complying with COSH data and training.

Comply with the Health and Safety at Work Act 1974. Every employee has a responsibility for themselves and others who may be affected by their acts or omissions whilst at work.

To operate equipment in a safe and responsible manner ensuring you comply with the local safe systems of work and on the job training that has been given to you.

Operate the dishwasher machine and maintain the standard of cleanliness for an efficient operation and report any faults/breakdowns.

Complete all relevant control documentation including recording the temperature of food and equipment.

To maintain patient and visitor safety through vigorous and consistent compliance with Trust Policy and Food Hygiene Legislation including the prevention and control of infection and hand hygiene.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.We work in partnership with Royal Surrey Hospital NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and Orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.We can offer you the full range of NHS benefits and discounts.Please note that adverts may close early, so early application is encouraged.For more information about careers at ASPH please visit:www.asph-careers.org

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