Medical and Clinical AdministratorNHS

Job summary

** Part Time Medical and Clinical Administrator to join the Specialist Eating Disorders Team**

We are seeking to recruit an enthusiastic and self-motivated Medical and Clinical Administrator to be part of our Adult Eating Disorders team supporting both inpatients of Kinver Ward and the day service.

Kinver Ward consists of a 12-bedded inpatient unit, providing innovative treatment to bring about long-lasting change and recovery for patients with an eating disorder.

Day Service provides a personalised programme to assist in either avoiding an inpatient admission, supporting patients in the community with an outreach approach or those who have been discharged from hospital and working to continue to achieve recovery goals.

You will play a significant role providing efficient, comprehensive, and complex secretarial and administrative services to the Consultants and Multi-disciplinary team, acting as a first point of contact for patients, staff, and stakeholders, exercising judgement and resolving problems.

Medical Secretarial experience is required with excellent administrative skills, preferably within the NHS. You must demonstrate a mature attitude, show initiative, ability to build effective working relationships, be approachable and able to resolve problems with a flexible work ethic. We are looking for a confident individual, who has a positive approach to change and support with service improvements.

Main duties of the job

Do you:

Possess a courteous and positive manner?

Aspire to achieving the best possible outcomes for patients?

• Relish a role where no two days are ever the same?
• Thrive being part of a diverse and dynamic service?
• Are you flexible and approachable?
• Desire to develop and have the ability to learn new skills?
• Feel confident working in an environment that can, at times, be challenging?
• Do you strive to improve patient care?

We want to hear from you.

Please see the full job description and person specification for further details on this vacancy.

For further information, please contact Caroline James, Ward Manager for Kinver Ward email [email protected]

** We reserve the right to close the advert early if a sufficient number of applicants are received.

Job description

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

To provide effective and efficient Secretarial/Administration support to Consultant Psychiatrists, and to the multi-disciplinary clinical team. This includes the provision of office support services to facilitate patient care delivered by the team, liaison with other staff groups and outside agencies, to support both Day therapies and the Kinver Inpatient Unit. Ensure effective communication between departments and other external agencies. Provide a confidential and efficient word processing service with the ability to convert reports and correspondence written by the consultant and clinical team. Be able to use audio transcription equipment and be competent in all Microsoft packages. Be able to coordinate meetings, diary management and book clinic appointments. You will attend weekly meetings and take minutes, dealing with any subsequent actions. Organise CPA meetings ensuring external visitors are invited. Manage referrals to both Kinver Inpatient and Day services via an external referral software package.The needs of the service user will be the utmost priority. The principle of high-quality patient care is at the heart of this role.

Working within the service can at times be a stressful environment, by way of telephone calls, visitors, meetings, and numerous daily urgencies. You will require the ability to work under pressure, with conflicting demands at times, show a willingness to assist others, be a key member of the team with a requirement to work in other administrative areas where appropriate as directed by their line manager.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.