Health Care AssistantNHS

Job summary

Job title: Healthcare Assistant Location: Lucas Avenue Practice Salary: Up to £30,000 depending on experience Hours: 15 hours per week Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.Main Responsibilities: As a valued member of the Operose Health team, your key duties will include: Assisting with patient duties as req

Main duties of the job

The position of Healthcare Assistant at Lucas Avenue Practice with Operose Health requires you to assist patients and support the healthcare team, including the Clinical and Nurse Lead. Your tasks include ensuring CQC compliance, working with patients with long-term conditions such as Diabetes (phlebotomy experience required), and conducting clinical procedures like health checks and wound care. Administrative responsibilities involve managing patient registrations, distributing leaflets, and overseeing stock control. Ideal candidates should have primary care experience, phlebotomy skills, proficiency with basic PC tasks, adaptability, and strong interpersonal skills.

Job description

Job title: Healthcare Assistant

Location: Lucas Avenue Practice

Salary: Up to £30,000 depending on experience

Hours: 15 hours per week

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities: As a valued member of the Operose Health team, your key duties will include:

• Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care.
• Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained.
• You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy.
• Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care.
• Completing administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering.

Ideal Candidate: What we look for in new colleagues:

• Experience in a Primary Care setting and phlebotomy.
• Able to work within processes, procedures and maintain confidently and data security.
• Must be able to adapt with changing priorities and be personable, polite and patient with our patients.
• Must have basic PC skills such as Word, Excel and email.
• Ability to use own judgement and be aware of professional boundaries they are working to.

Package Description: How well support you:

• 27 days annual leave plus bank holidays pro rata.
• Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

About us

Operose Health is committed to improving access, outcomes, and experiences in primary care on a large scale. Its mission focuses on delivering compassionate, ambitious, resourceful, and excellent healthcare services. The organization empowers its staff to provide high-quality care and facilitate health improvements for patients. With a culture rooted in these values, Operose Health supports staff development through learning systems, clinical competence assessments, and specialization opportunities. Staff benefits encompass generous leave entitlements, car benefits, cycle and travel schemes, discount cards, and wellness services, promoting a positive, growth-oriented work environment.