Senior Business Intelligence AnalystNHS

Job summary

The Senior Business Intelligence Analyst is responsible for providing expert analytical, reporting, and business intelligence support predominantly to external partner organisations, including hospices and other health and care providers. Working within the Connecting Systems Intelligence (CSI) team, the post holder will act as a trusted analytical partner, helping stakeholders understand their information requirements and translating these into high-quality data products, dashboards, reports, and insights.

Main duties of the job

The role combines advanced analytical and technical expertise with strong stakeholder engagement skills, requiring the post holder to build and maintain effective relationships across multiple organisations. They will lead on the development of complex datasets, reporting solutions, data pipelines, and automation processes, while ensuring high standards of data quality, governance, and information security.

Job description

Leadership

• Coaching/mentoring more junior Information Analysts within the team, providing motivation, support, and personal development.
• Hold the relationship with internal and external clients, escalating issues to senior staff as needed
• Be a visible and approachable member of the CSI team
• Manage supplier relationships, occasionally including delegated budget responsibilities.

Communication & Work Approach

• Support information users to define and clarify information requirements through enabling conversations.
• Communicate proactively, clearly and professionally, both verbally and in writing.
• Provide effort estimates and realistic delivery timescales for requested work.
• Present options clearly, including risks, benefits and trade-offs, to support decision-making.
• Work collaboratively as part of multiple project teams, providing technical expertise and advice.
• Provide updates on projects using project management software

Technical & Analytical Duties

• Design and create multiple and complex datasets using SQL, ensuring they are logical and efficient and optimised.
• Produce professional, high-quality reports and dashboards, typically using Power BI.
• Lead on data quality checking, cleansing and validation to ensure accuracy and completeness.
• Oversee the production and submission of statutory NHS returns and reports.
• Maintain an understanding of the complete data lifecycle, including operational processes
• Build and maintain data pipelines in Azure Data Factory
• Support Robotic Process Automation using tools such as UIPath.
• Undertake horizon scanning for new technologies, making recommendations and preparing business cases for adoption.
• Monitor and maintain automation and scripting technologies to ensure reliability of processes.

Quality

• Embed quality assurance into all aspects of analytical work, supervising the outputs of others where appropriate.
• Ensure systematic documentation of systems, processes, and methodologies.
• Contribute to the development and implementation of operating procedures, organisational policies and data governance standards.
• Ensure all work complies with information governance, cyber security, and change control processes.

Timeliness & Professionalism

• Manage workload effectively, ensuring users expectations and appropriately set and met even in the context of competing priorities.
• Demonstrate punctuality, reliability and professionalism, representing the organisation positively in all settings.
• Proactively communicate availability, progress, and any risks to delivery.
• Ensure work is completed to a high standard and handed over professionally when required.

About us

Here is a not-for-profit social enterprise, providing innovative healthcare to people within Sussex and beyond. We provide NHS commissioned healthcare including memory assessment and MSK services, alongside bespoke data analytics products and services. We work in partnership with a wide range of organisations to create and deliver outstanding personalised healthcare.

Positive about disability

Were committed to developing the careers of individuals with a disability. We will give full and fair consideration to all applicants. Applicants who confirm a disability that meet the essential criteria and evidence this within their application, will be interviewed.

Positive about diversity

Here value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively welcome applicants who identify as LGBTQ+, disabled, and people of the *Global Majority.

*People who identify as Black Caribbean, Black African, South Asian, East Asian, Middle Eastern or Latin.