Psychosocial Services Operational, Quality and Education LeadNHS
Job summary
Were looking for a professionally qualified and registered senior clinician with strong experience of working with children, young people and families, who can provide compassionate leadership across psychosocial services. They will bring expertise in trauma, bereavement, safeguarding, mental health risk and service development, and be able to strengthen practice, quality, education and outcomes through collaborative, inclusive and evidence-informed leadership. This is a post based at both hospice sites in Hampton and Guildford.
Main duties of the job
This role will focus on ensuring our care is a safe as it can be, and the best that children and families can receive. The PSOQE Lead will help us to continue to develop our governance, our psychosocial education pathway and wellbeing support for our people. The role includes day-to-day clinical oversight of the teams, and of families in crisis. Where service need allows, the PSOQE will have a small clinical caseload, proportionate to the post holder's professional background and area of expertise, ensuring continued clinical credibility, visibility and direct engagement with families. The PSOQE Lead will be part of our Psychosocial Leadership Team and will act as a deputy to the Head of Psychosocial Services. At Shooting Star we have an award-winning model of psychosocial care, which at its very core is focused on accessibility and inclusivity, making it as easy as possible for those facing the devastating death of a child, to receive the care they need. It is delivered by a passionate, multi-disciplinary team of social workers, family support workers, counsellors, events team and physio, arts, trauma and complementary therapists. We are a compassionate, forward-thinking, creative and courageous team who strive for the very best for families.
Job description
Job Title: Psychosocial Services Operational, Quality and Education Lead
Salary: £46,400 to £48,800 per annum (pro-rata of full time equivalent £58,000 - £61,000)
Team: Psychosocial Services
Hours: Full Time, 30 - 37.5
Contract Type: Permanent
Location: Shooting Star House Hampton and Christophers Hospice Guildford
This is a new senior role, which will support and enable our Psychosocial Services for families at Shooting Star Childrens Hospices. We are looking for an arts therapist, psychotherapist, paediatric clinical psychologist or counsellor with management and service development experience in areas of quality and education.
About the role
This role will focus on ensuring our care is a safe as it can be, and the best that children and families can receive. The PSOQE Lead will help us to continue to develop our governance, our psychosocial education pathway and wellbeing support for our people. The role includes day-to-day clinical oversight of the teams, and of families in crisis.
Where service need allows, the PSOQE will have a small clinical caseload, proportionate to the post holder's professional background and area of expertise, ensuring continued clinical credibility, visibility and direct engagement with families.
The PSOQE Lead will be part of our Psychosocial Leadership Team and will act as a deputy to the Head of Psychosocial Services.
At Shooting Star we have an award-winning model of psychosocial care, which at its very core is focused on accessibility and inclusivity, making it as easy as possible for those facing the devastating death of a child, to receive the care they need. It is delivered by a passionate, multi-disciplinary team of social workers, family support workers, counsellors, events team and physio, arts, trauma and complementary therapists. We are a compassionate, forward-thinking, creative and courageous team who strive for the very best for families.
About you
Were looking for a professionally qualified and registered senior clinician with strong experience of working with children, young people and families, who can provide compassionate leadership across psychosocial services. They will bring expertise in trauma, bereavement, safeguarding, mental health risk and service development, and be able to strengthen practice, quality, education and outcomes through collaborative, inclusive and evidence-informed leadership.
This is a post based at both hospice sites in Hampton and Guildford.
Please see the attached job description for more information about this opportunity at Shooting Star Childrens Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
SafeguardingWe are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.Equality, diversity and inclusion
Shooting Star Childrens Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisations values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Childrens Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please contact Sarah Hodkinson,[email protected] or 0208 783 2000 if you have any questions about this role.
Closing Date: 27/08/2026
Interview Date: 07/09/2026
About us
Shooting Star Childrens Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count. To help each member of our team to excel in their role, we provide a range of skills training, staff benefits, discounts and wellbeing events. Discover the difference you can make today.