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Liverpool Customer Service & Admin

Salaried GPNHS

Liverpool, L13 2GA Fixed-Term Negotiable
Posted 17 August 2026 Closing date 31 August 2026
Wavertree Technology Park Rail Station (0.5 miles away) Queen Square Bus Station (2.7 miles away)

Job summary

Job SummaryOld Swan Health Centre Group Practice is seeking an experienced and motivated Salaried GP to join our friendly, forward thinking team. We care for a diverse patient population of approximately 9300 people and are committed to delivering high quality, patient centred healthcare.

We are looking for a dedicated clinician to provide 5 clinical sessions per week under the ARRS scheme, working collaboratively within our multidisciplinary team. The successful candidate will play a key role in shaping the continued development of the practice and contributing to an environment that values innovation, teamwork, and excellent patient care.

This is an exciting opportunity for a proactive GP who thrives in a supportive setting and is eager to make a meaningful impact within a well established practice.

Main duties of the job

  • Clinical Care Delivery
  • Conduct routine clinical sessions
  • Provide face-to-face and telephone consultations
  • Carry out home visits as needed
  • Participate in telephone triage, on-call, and enhanced rotas
  • Communication & Collaboration
  • Demonstrate excellent communication and interpersonal skills
  • Work effectively within a multidisciplinary team
  • Contribute to a supportive and forward-thinking practice environment
  • Independent Practice
  • Deliver medical services independently to the practice population
  • Ensure full compliance with the General Medical Services (GMS) contract

Job description

Job Description

The post-holder will manage a wide range of health needs in a primary care setting, delivering high standards of care to both registered and temporary patients.

Clinical Responsibilities

  • Conduct surgery consultations, telephone consultations, home visits, and telephone triage.
  • Review and sign repeat prescriptions, pathology results, and clinical correspondence.
  • Make autonomous decisions for self-referred and referred patients.
  • Assess undiagnosed health concerns and screen for disease risk factors.
  • Develop care plans in line with Practice protocols.
  • Provide counselling, health education, and lifestyle advice.
  • Admit/discharge patients and refer to external care providers.
  • Maintain clear, contemporaneous consultation notes.
  • Review and act upon pathology and radiology results.
  • Review and act on hospital letter, documents etc when required
  • Collect data for audits and issue computer-generated prescriptions.
  • Prescribe in accordance with the Practice formulary.

Organisational Responsibilities

  • Comply with Practice policies (e.g., prescribing, confidentiality, data protection, health & safety).
  • Commit to continuous learning and evidence-based practice.
  • Participate in audits and contribute to clinical standards.
  • Support development of electronic patient records.
  • Attend relevant training and events.

Service Implementation

  • Apply and uphold Practice policies and standards.
  • Collaborate with team members to implement guidelines.
  • Participate in audits and quality improvement.
  • Work closely with internal and external providers (e.g., care homes, district nurses, hospital teams).

GP Workload Contributions

  • Participate in On-Call and Enhanced Access surgeries on a rota basis.
  • Undertake telephone triage as needed.
  • Share paperwork and administrative duties proportionally.
  • Manage routine surgery allocations and contribute to overall Practice responsibilities.

Confidentiality

  • Respect patient privacy and confidentiality at all times.
  • Handle sensitive information with discretion and in line with Practice policies.
  • Share confidential data only with authorised personnel and in accordance with data protection regulations.

About us

We are a GMS practice committed to delivering high-quality, patient-centred care to our community. Our team includes 5 partners, 2 salaried GPs, ANP, 2 Practice Nurses, HCA, Pharmacy Technician, First Contact Physiotherapist, Practice Manager, Reception Manager, Secretary and a team of Receptionist/Care Navigators and Administrative Staff. We are also a training practice and have 3 Registrars and F2 doctor.

We pride ourselves on being one big work family. Our ethos is rooted in mutual support, open communication, and shared goals. Every team member plays a vital role in creating a positive, inclusive, and forward-thinking environment where both staff and patients thrive.

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