Ward Clerk MaternityNHS
Job summary
To provide efficient, clear system of communication and administration to enable the maternity ward/departments to run effectively and smoothly.
Main duties of the job
To provide a welcome to the women / visitors to the ward / department, you will be responsible for clerical duties in the ward/department, assisting with administrative tasks on the ward/departmental areas, e.g. utilising IT systems or ensuring paper forms are completed and sent to relevant wards/departments in a timely manner in line with the ward/departments Key Performance Indicators.
The successful applicant will promote effective communication with women and families, answering the telephone and face to face enquiries.
To assist with the confidential management of patient records and ensure that all documentation is returned to the appropriate ward/department is accurately complete and promptly dispatched. To report maintenance and domestic repairs to appropriate wards/departments on instruction from the departmental manager.
Attend regular ward/departmental meetings when on duty. Attendance at least half of the meetings each year is an expectation.
Job description
Qualifications
Good general education to include CSE or GCSE in English Language and Maths or equivalent/experience
NVQ Level 2 qualification in related subject · IT skills qualifications; CLAIT or ECDL computer course Desirable
Experience
Experience of good customer or patient care
Working with IT systems
Previous experience in an administrative role
· Experience of working within a related area e.g. Health/Social Care Setting ·
A willingness to learn NHS computer software systems ·
Experience of working with confidential material
Awareness of working with Confidentiality issues ·
Awareness of own limitations.
Skills and abilities
Keyboard skills
Develop and maintain positive working relationships
Demonstrate effective and clear written, verbal and telephone, communication skills
Work with demanding workloads and prioritise tasks
Maintain a safe working environment for self and others · Willingness to take on tasks ·
Proven record of excellent organisation skills
Personal Attributes
Friendly, respectful of colleagues
Ability to satisfy Occupational Health screening ·
Adaptable and flexible according to the demands of the service. ·
Understanding of need to maintain confidentiality
About us
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, home electronics schemes, working carers support, carer-friendly policies, and more.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.