Bank Healthcare Assistant - Urgent CareNHS

Job summary

gtd healthcare are the providers of all minor illness and minor injury care at Preston Urgent Care Centre and minor illness at Chorley Urgent Care Centre. The services provide the first point of access for all self-referred unscheduled attendances for the Emergency department (ED).

An exciting opportunity has arisen for a Bank Healthcare Assistant to work alongside a well-established clinical and supportive administrative team.

The Healthcare Assistant will function as part of a healthcare team, assisting the clinical and operational teams. The successful candidate will aim to ensure the delivery of the highest standards of quality and safe, individualised care and will inspire trust and confidence by making a positive difference every time.

We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.

Main duties of the job

• Work as a member of the multi-disciplinary team to ensure patients and carers are supported as appropriate.
• Undertake a range of patient interventions (e.g. venepuncture, ECG, urinalysis, blood glucose, weight and basic clinical observations) within the scope of Health and Social Care level 3 skills and competencies for patients as delegated.
• Undertake other designated clinical procedures and interventions following appropriate training and updates as per your scope of competence.
• Prepare and maintain clinical environments and equipment before, during and after patient care interventions by ensuring clinical cleanliness and ordering, receiving and maintaining stock.
• Act as a patient/clinician chaperone as required and undertake mandatory training.
• Apply simple dressings as appropriate and in line with the dressings formulary and assist in aseptic procedures in line with scope of competence.
• Work within existing clinical guidelines, policies and infection control procedures.
• Be responsible for ensuring that patients are cared for in a safe environment and that privacy and dignity are maintained at all times.
• Provide advice and information to patients, carers and their families.
• Communicate in order to enable the delivery of factual and sensitive information within confidentiality guidelines to patients, ensuring all information is appropriately documented and reported as appropriate.

For further details, please refer to the attached job description.

Job description

Clinical

• Work as a member of the multi-disciplinary team to ensure patients and carers are supported as appropriate.
• Undertake a range of patient interventions (e.g. venepuncture, ECG, urinalysis, blood glucose, weight and basic clinical observations) within the scope of Health and Social Care level 3 skills and competencies for patients as delegated by qualified professional clinical staff.
• Undertake other designated clinical procedures and interventions following appropriate training and updates as per your scope of competence.
• Prepare and maintain clinical environments and equipment before, during and after patient care interventions by ensuring clinical cleanliness and ordering, receiving and maintaining stock.
• Act as a patient/clinician chaperone as required and undertake mandatory training.
• Apply simple dressings as appropriate and in line with the dressings formulary and assist in aseptic procedures in line with scope of competence.
• Work within existing clinical guidelines, policies and infection control procedures.
• Offer advice and support to patients and families in a wide range of situations.
• Be responsible for ensuring that patients are cared for in a safe environment and that privacy and dignity are maintained at all times.
• Undertake daily checks of rooms and equipment in line with departmental requirements.
• Document care delivered within hand-written or electronic patient records.
• Ensure safe moving and handling techniques in the delivery of patient care, this can include the safe use of equipment.

Operational

• Plan and organise own work schedule in liaison with senior staff working as part of the team.
• Be responsible for checking, monitoring and ordering medical stock and equipment from an agreed list in liaison with meds management and colleagues.
• To perform and record routine checks on vaccine fridge temperatures and quality control checks on point of care equipment.
• Participate in all statutory and mandatory training and maintain competencies.

Communication

• Communicate in order to enable the delivery of factual and sensitive information within confidentiality guidelines to patients, ensuring all information is appropriately documented and reported as appropriate.
• Communicate in order to enable the reporting of information to the multi- disciplinary team and other agencies as appropriate.
• Demonstrate own role to new starters, colleagues and students.
• Provide advice and information to patients, carers and their families where appropriate and in line with current evidence/information.
• Communicate effectively and work collaboratively within the multidisciplinary team to ensure delivery of a coordinated service.
• Ensure appropriate telephone or face-to-face communication with all staff and patients.

Education/personal development

• Contribute to the development and maintenance of an excellent learning environment.
• Undertake all mandatory and service relevant training within allocated time scale.
• Contribute to own personal development and participate in appraisal as required.
• Undertake appropriate supervisor and assessor training, such as Greater Manchester Training Hub (GMTH) Standards for Supervision and Assessment (SSSA) or NHS Enabling Effective Learning Environments in order to act as a qualified assessor and supervisor for internal and external learners and trainees.

Other duties

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

About us

At gtd healthcare, we do things differently. Our not-for-profit ethos and commitment to innovation offers patients the best experience possible and a unique opportunity to transform services.

We are committed to developing and supporting our people to achieve their career aspirations while making a positive impact on patients and the wider community. Our values drive everything we do, with our people at the heart of delivering the best possible healthcare.

Benefits package

As an employee of gtd healthcare, you will be able to take advantage of our benefits package, including:

• working for a values-led organisation;
• Real living wage employer;
• supporter of the Greater Manchester Good Employment Charter;
• access to Stream, which provides flexible, on-demand access to stream your pay during the month;
• salary sacrifice car benefit scheme;
• 30 days annual leave, rising to 32 after five years of continuous service;
• flexible pension benefits, including NHS pension scheme;
• flexible working hours and policies;
• family friendly and carer policies;
• opportunities to apply for innovation and quality awards;
• access to gtd healthcare wellbeing initiatives;
• opportunity to become part of an employee owned organisation;
• gtd healthcare social and fun activities;
• cycle to work scheme;
• eyesight vouchers;
• NHS staff discounts, a free Blue Light Card and Health Service Discounts;
• access to an employee assistance programme.