Front Desk ReceptionistNHS
Job summary
Meet and greet patients and visitors at the Reception desk to include booking appointments and dealing with patient enquiries
Support patients and help them to manage their needs and to access support.
Reception cover to answer telephone and book appointments
Main duties of the job
Meet and greet patients and visitors at the Reception desk to include booking appointments and dealing with patient enquiries
Support patients and help them to manage their needs and to access support.
Reception cover to answer telephone and book appointments
Job description
- Meet and greet patients and visitors at the Reception desk to include booking appointments and dealing with patient enquiries
Support patients and help them to manage their needs and to access support.
- ocument patient symptms in their medical record.
- Report on pathology results.
- Sign post patients to appropriate services as agreed by the Practice.
- Receive specimens from patients
- Open and distribute incoming post
- Reception cover to answer telephone and book appointments
- Administration Tasks as needed to include the processing of electronic incoming documents
- Keep specimen pot drawer stocked
- Keep information leaflet drawer stocked
- Clear filing drawers for shredding
- Clean touch screen
- Refill hand gel bottle
Cover for Annual Leave and Sickness.
- Any other duty appropriate to the role as requested by the Reception Manager/Practice Manager
About us
Busy and high pressured job with good support from experienced Team members