Senior Infrastructure Engineer (Server)NHS

Job summary

Senior Infrastructure Engineer (Server)

Division: Corporate

Band: 6

Salary: £39,959 - £48,117 Per Annum/Pro Rata

We are recruiting for a Senior Infrastructure Engineer (Server) who shares our ambition and vision to deliver the Best of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The successful post holder will be expected to represent IT Services to the majority of the Trust's IT users, and as such the post-holder will require good technical skills, and the professionalism and initiative to resolve problems as efficiently as possible.

As an IT Senior Server Engineer you will be part of the Trust's IT Infrastructure Team, maintaining the service capability of the Trust's IT infrastructure, specifically in the area of data centre's, high availability & resiliency, hypervisors, cloud and on premise environments, physical & virtual servers, domain controllers and backups etc.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Job description

Support the IT Infrastructure Manager in the delivery of IT services to the published service level agreements and develop them to provide an efficient and technically capable service.

Investigate technically complex IT issues (incidents) raised to the Service Desk and escalated by the second/third line support resources.

Head up the investigation, resolution and documentation of root causes of IT problems including severity level 1 incidents (system/departmental outages) and performance issues.

Support the IT Infrastructure Manager with the development and annual review of IT disaster recovery plans to ensure that the IT Infrastructure can be recovered in the event of an IT disaster and as part of Trust-wide business continuity planning.

Take part in the research and development of all elements of the IT Infrastructure determining what future technology would be of benefit to the Trust and how it should be implemented.

Develop processes and procedures to ensure the IT infrastructure is proactively and robustly maintained to the highest standards on behalf of MFT and its customers.

Ensure the Infrastructure Teams issue resolution targets are met and calls are updated accordingly in the service desk software management platform.

About us

Do you have the ambition and vision to deliver our mission of theBest of Careby the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our sharedvisionis achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy -Patient First.Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into ourPatient Firstdeployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

OurBESTvalues underpinPatient Firstand are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B - Bold

E - Every person counts

S - Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.