Senior Healthcare Support WorkerNHS

Job summary

We'relooking forenthusiastic Healthcare Assistantsto join our Emergency Department at a pivotal point in its development.

As part of an exciting departmental reconfiguration,we'reexpanding both our workforce and the way we deliver urgent and emergency care. This is an opportunity to become part of a forward-thinking team as we develop our services, enhance patient flow and create new ways of working across both our Emergency Department and Minor Injury Unit (MIU).

This is a varied and rewarding role where no two shifts are ever the same. Working across the whole department,you'llplay an essential role in supporting the delivery of safe,compassionateand efficient patient care while developing a broad range of clinical skills in one of the busiest and most dynamic areas of the hospital.

Please note, this role does not currently meet the salary requirement for visa sponsorship. From the 9th April 2025, the minimum salary required for a Skilled Worker visa became £25,000 per year. While this role may be offered at a higher point on the pay scale depending on relevant NHS experience, most new starters are appointed at the bottom of the band, which does not meet the salary threshold.

Previous applicants need not apply

Main duties of the job

As a Band 3 Clinical Support Worker,you'llbe a valued member of the multidisciplinary team, working alongside nurses, consultants, doctors, Advanced Clinical Practitioners,therapistsand other healthcare professionals to provide outstanding care to patients from the moment they arrive.

This is far more than a traditional healthcare support worker role. Working across both the Emergency Department and Minor Injury Unit,you'llundertake a wide range of clinical duties, helping to assess, investigate and support patients throughout their journey.

Working under the direction of registered practitioners and within your competencies,you'llprovide high-quality patient care while helping the departmentmaintainsafe and effective patient flow.

As part of this varied role,you'llundertake enhanced clinical skills including venepuncture, cannulation, recording and escalating observations, performing 12-lead ECGs, and supporting patients through investigations and treatment.You'llwork closely with the nursing, medical and consultant teams, becoming an integral part of delivering safe and efficient emergency care.

As a designated Major Trauma Centre,you'llalsocanundertake specialist training to become a Trauma Scribe, playing a vital role during trauma calls by accurately documenting assessments,interventionsand key timings to support the trauma team during the management of critically injured patients.

Job description

Essential requirements include:

• Previousexperience working as a Band 3 Healthcare Support Worker or equivalent within an acute healthcare setting, caring for patients with a wide range of clinical presentations.
• Competence in, or willingness to undertake training and competency assessment in:
• Venepuncture (blood sampling).
• Cannulation.
• Recording and recognising abnormal observations.
• Performing 12-lead ECGs.
• Excellent communication skills with the ability to work confidently alongside nurses, consultants,doctorsand the wider multidisciplinary team.
• A caring,compassionateand professional approach to patient care, recognising the importance of dignity,respectand reassurance during what can often be a stressful experience.
• The ability to remain calm,organisedand adaptable while managing multiple tasks in a fast-paced, high-acuity clinical environment.
• A willingness to undertake further education and competency-based training to support the needs of the department.
• A willingness to complete training to become a Trauma Scribe, supporting the trauma team during major trauma calls as part of our Major Trauma Centre.
• The ability to prioritise workload, respond to changing clinical demands and contribute positively to patient flow across the department.
• Flexibility to work across both the Emergency Department and Minor Injury Unit as part of a 24/7 rotating shift pattern.

About us

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retaina workforce whichrepresentsthe rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your applicationin order toensurewe'remeeting our pledge.